SERVICE

Director, Executive PhD in Business, Pamplin College of Business, 2021-'24

• Grew program enrollments from ~5 per cohort in 2021 to 20 in the Fall 2023 cohort and ~35 in the Fall 2024 cohort (estimated revenue for 2024 cohort: $5M per cohort)

• Led a major program and curricular redesign, including modality 

• Led a major rebranding and advertising effort

• Program oversight and administration, including ongoing recruiting

• Ongoing evaluation and enhancement of the program and student experience

PhD Program Director, Information Systems Department, Walton College of Business, 2004-’09, 2011-’15

• Balance program and departmental interests vis-à-vis college and university objectives

• Manage PhD student GAs—assign students to balance faculty needs and student interests

• Mentor PhD students

• Oversight of weekly colloquium in fall and spring semesters; including visiting speaker series

• Perform periodic and annual evaluations of PhD students

• Led policy evaluation and changes to the PhD program in 2008-’09 

• Led benchmarking efforts and curricular changes to the PhD program in 2004-’05 

• Spearheaded the creation of an Information Systems Graduate Student Association in 2007

Director, MBA Consulting Program, Smith School of Business, 2002-’04

• Worked closely with client companies to identify potential consulting projects 

• Scoped nearly 40 consulting projects from about 25-30 companies

• Each client paid just under $10,000 as a fee to the school, thus raising nearly $400K for the school each year 

• Worked with school and departmental administration to run the program as a profit center

• Organized MBA student teams of about 6 students per project to balance client needs, project demands, and student interests

• Marshaled faculty members’ support to serve as advisors for projects 

Undergraduate Program Coordinator, Department of Information Systems, Smith School of Business, 1997-’98.

• Advising students of a major that was growing rapidly at that time

• Identified areas for curricular changes in subsequent years

• Responsible for redesigning two key courses (programming and telecommunications)

• Editorial Advisory Board Member, Asian Academy of Management Journal, starting 2021.

• Editorial Advisory Board Member, International Journal of Information Management, 2018-’24.

• Senior Editor, Industrial Management & Data Systems, starting 2020.

• Distinguished Board of Advisors, Internet Research, starting 2018. 

• Senior Editor, Journal of the Association for Information Systems, 2019-’22.

• Editorial Advisory Board Member, Journal of the Association for Information Systems, 2016-’19.

• Editorial Board Member, Engaged Management ReView, starting 2014.

• Guest Editor, Journal of Operations Management, Special issue on IT, SCM and Services, 2010-’13. Sixty-two submissions were received and 13 were published in Volume 31, issue 6 in 2013. 

• Advisory Board Member, Oxford Research Encyclopedia of Business and Management, starting 2014.

• Editorial Advisory Board Member, Electronic Commerce Research, starting 2014.

• Senior Editor, MIS Quarterly, 2012-’17.

• Senior Editor, Information Systems Research, 2008-’11.

• Senior Editor, AIS Transaction of Human-Computer Interaction, starting 2008.

• Guest co-Senior Editor, Journal of the Association for Information Systems, Special issue on Human-computer Interaction, 2008.

• Guest Co-editor, Information Systems Frontiers of a special issue on “Adoption and Use of ICT in the Residential/Household Context,” 2007-’08.

• Ad-hoc Senior Editor, Information Systems Research, 2006, 2007.

• Ad-hoc Senior Editor, Journal of the Association for Information Systems, starting 2006.

• Ad-hoc Senior Editor, eService Journal, 2006-’10.

• Associate Editor, Management Science, 2006-’08.

• Associate Editor, Journal of the Association for Information Systems, starting 2004-’08.

• Associate Editor, Decision Sciences Journal, starting 2004.

• Associate Editor, Information Systems Research, 2003-’07.

• Associate Editor, MIS Quarterly, 2000-’03.

• Associate Editor, International Conference on Information Systems, 2004, 2005, 2006, 2007.

• Editorial Review Board Member, Organizational Behavior and Human Decision Processes, starting 2010.

• Editorial Review Board Member, Production and Operations Management, starting 2007.

• Co-chair, Doctoral Consortium, Hawaii International Conference on System Sciences, Maui, HI, 2025.

• General conference chair, International Federation for Information Processing Working Group 8.6 Conference, Nagpur, India, 2023.

• Member, External Advisory Committee, International Conference on Digital Organizations, Indian Institute of Management, Ahmedabad, India, 2023.

• Member, Executive Committee, International Conference on Information Systems, 2022-’23. 

• Program co-chair, International Conference on Information Systems, Copenhagen, Denmark, 2022.

• Co-chair, Junior Faculty Consortium, Americas Conference on Information Systems, Minneapolis, MN, 2022.

• Panelist, Computer and Information Science and Engineering, National Science Foundation, 2021. 

• General conference chair, International Federation for Information Processing Working Group 8.6 Conference, Trichy, India, 2020.

• Coordinator, PhD course on “Theories in Business” for ICT University, Cameroon, Africa, Summer 2017.

• Member, Advisory Committee, International Conference on Marketing, Technology and Society, Kozhikode, India, 2016.

• Panelist, Hong Kong Research Assessment Exercise, Hong Kong Research Grants Council, Hong Kong, 2014. (evaluating over 150 papers, grant proposals and esteem submissions; attending a 4-day panel session in Hong Kong). 

• Co-chair, Mini-conference on IT and Supply-chain Management, Decision Sciences International, San Diego, 2010.

• Member, Expert Panel on Gender, Science and Technology, United Nations Women, UNESCO, Paris, 2010

• Member, Organizing Committee, Third International Symposium on Information Systems, Jodhpur, India, 2009.

• Co-program chair, Pacific Asia Conference on Information Systems Doctoral Consortium, Hyderabad, India, 2009.

• Co-chair, General Topics, International Conference on Information Systems, Paris, 2008.

• Member, Organizing Committee, Second International Symposium on Information Systems, Hyderabad, India, 2008.

• Member, Expert Advisory Panel on Research, Hong Kong Polytechnic University, 2008.

• Panelist, Innovation and Organizational Change Program, National Science Foundation, 2007-’09. 

• Member, Organizing Committee, First International Symposium on Information Systems, Hyderabad, India, 2007.

• Roundtable leader, Journal of the Association for Information Systems Theory-building Workshop, Milwaukee, 2006. 

• Member, Organizing Committee, First International Symposium on Information Systems, Hyderabad, India, 2006.

• Faculty advisor, Doctoral Consortium Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia, 2006.

• Roundtable leader, Journal of the Association for Information Systems Theory-building Workshop, Las Vegas, NV, 2005.

• Co-leader, Roundtable discussion (on three papers) at the Journal of the Association for Information Systems Theory-building Workshop, International Conference on Information Systems, 2006.

• Member, Senior Scholars Panel, Decision Sciences International Conference Doctoral Consortium, 2005. 

• Co-chair, Information Systems Track, Decision Sciences International Conference, 2005.

• Panelist, “Building Successful Collaborations,” PhD Project Information Systems Doctoral Students Association Annual Conference, Omaha, 2005.

• Member, Program Committee, Gordon B. Davis Symposium, University of Minnesota, 2005. 

• Member, Program Committee, Human-Computer Interaction Workshop, International Conference on Information Systems, 2003, 2004, 2005. 

• MIS Quarterly’s “Reviewer of the Year” in 1999. 

• Ad-hoc reviewer: Management Science (1995-present), Information Systems Research (1996-present), MIS Quarterly (1994-present), Organizational Behavior and Human Decision Processes (2001-present), Decision Sciences (1997-present), Database (1999-present), Personnel Psychology (2000-present), IEEE Transactions on Engineering Management (1998-present), Journal of the Academy of Marketing Science (2006-present), Communications of the ACM (1999-present), International Journal of Human-Computer Studies (1999-present), European Journal of Information Systems (2000-present), Information Technology and Engineering Management (2005-present), Journal of Business Venturing (2000-present), Journal of Management (2000-present), Journal of Interactive Marketing (2001-present), OMEGA (2001-present), Science, Technology, and Human Values (2001-present), International Conference on Information Systems (1995-present), AMCIS (1997-present), Hawaii International Conference on System Sciences (1998-present)

• Member, Association for Information Systems, Decision Sciences Institute, INFORMS.

• Keynote: “Problem Definition: Art and Science” 1st Finnish Hub for Digitalization Workshop, Helsinki, Finland, Aug 2025. 

• Keynote: “Problem Definition: Art and Science” PhD Induction, Indian Institute of Management, Sambalpur, India [remote], Aug 2025. 

• Keynote: “Indigenous Theorizing: Toward Guidelines,” 1st India Conference on Information Systems, Calcutta, India, Mar 2025.

• Keynote: “Empowering Humanity: Evidence from Rural India,” International Conference on Gender and Technology, Amritapuri, India, Jan 2025.

• Keynote: “My Journey in the Technology Adoption Stream: Past, Present, and Future,” International Conference on Information Systems Doctoral Consortium, Bangkok, Thailand, Dec 2024. 

• Keynote: “Empowering Humanity: Conducting Scientifically Rigorous and Practically Impactful Work,” Leveraging Emerging Technologies and Analytics for Development Conference, Shillong, India, Dec 2024.

• Keynote: “Mixed-Methods Research,” International Conference and Forum on Business and Digital Economy, Amman, Jordan, May 2024. 

• Keynote: “My Journey in the Technology Adoption Stream: Past, Present, and Future,” Management and Information Technology Research School Spring Conference, Uppsala, Sweden, Apr 2024. 

• Keynote: “Problem Definition: Art and Science” International Conference on Digital Organizations, Indian Institute of Management, Ahmedabad, India, Dec 2023. 

• Keynote: “My Journey in the Technology Adoption Stream: Past, Present, and Future,” International Federation for Information Processing Working Group 8.6 Conference, Indian Institute of Management, Nagpur, India, Dec 2023. 

• Keynote: “Finding a Problem,” International Postgraduate Research Symposium, Universiti Sains Malaysia, Minden, Penang, Malaysia [remote], Oct 2023.

• Keynote: “The Rise of Human Machines: How Cognitive Computing Systems Challenge the Assumptions of User-Systems Interaction,” Conference for Information & Communication Technologies for Organization and Society, Paris, France, Jul 2023. 

• Keynote: “The Rise of Human Machines: How Cognitive Computing Systems Challenge the Assumptions of User-Systems Interaction,” International Conference and Forum on Business and Digital Economy, Amman, Jordan, May 2023. 

• Keynote: “Let’s Get Ready to Contextualize…” International Conference on Digital Organizations, Indian Institute of Management, Ahmedabad, India, Jan 2023. 

• Keynote: “Technology and Marketing: Implicit Ageism in India,” ICFAI Business School Conference on Marketing and Strategy, Hyderabad, India [remote], Jan 2022.

• Keynote: “The Rise of Human Machines: How Cognitive Computing Systems Challenge the Assumptions of User-Systems Interaction,” International Conference on AI/ML in Management Practices and Business Operations, New Delhi, India [remote], Apr 2021. 

• Keynote: “My Journey in the Technology Adoption Stream: Past, Present, and Future,” International Federation for Information Processing Working Group 8.6 Conference, Indian Institute of Management, Trichy, India [remote], Dec 2020. 

• Keynote: “The Dark Side of the [Disruptive Technology] Force: Impacts on Family Life,” Conference of the Portuguese Association for Information Systems (19th CAPSI), Lisbon, Portugal, Oct 2019. 

• Distinguished Speaker Presentation: “Pursuing United Nations’ Sustainable Development Goals: Lessons Learned from a Project in Rural India,” Virginia Research Seminar Series, Fairfax, VA, Mar 2019.

• Keynote: “Some Ingredients to a Successful Career—Random Thoughts,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018. 

• Keynote: “Some Ingredients to a Successful Career—Random Thoughts,” Doctoral Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018. 

• Keynote: “Building and Sustaining a Research Program,” Doctoral Consortium, ACM SIGMIS Computers and People Research Conference, Niagara Falls, NY, Jun 2018.

• Keynote: “Doing Research That Matters: Reflecting on the Past and Charting a Future for ICT4D,” ACM SIGMIS Computers and People Research Conference, Niagara Falls, NY, Jun 2018.

• Keynote: “Pursuing United Nations’ Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Conference on Information Resource Management, Ningbo, China, Jun 2018.

• Keynote: “Pursuing United Nations’ Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Conference on Theory and Practice of Electronic Governance, Galway, Ireland, Apr 2018.

• Keynote: “Big Data Breaches and Customer Compensation Strategies,” European Security Conference, Lisbon, Portugal, Jul 2017.

• Keynote: “Big Data Breaches and Customer Compensation Strategies,” IS One World & 16th Annual Security Conference, Las Vegas, NV, Apr 2017.

• Keynote: “Pursuing United Nations’ Millennium Development Goals and Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Conference on Marketing, Technology and Society, Kozhikode, India, Sep 2016.

• Keynote: “Pursuing United Nations’ Millennium Development Goals and Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Federation for Information Processing Conference on e-Business, e-Services and e-Society, Swansea, Wales, UK, Sep 2016. 

• Keynote: “Pursuing United Nations’ Millennium Development Goals,” AIS Bright Initiative at the International Conference on Information Systems, Fort Worth, TX, Dec 2015.

• Keynote: “Strategies for Success as an Associate Professor,” Midcareer Faculty Consortium, International Conference on Information Systems, Fort Worth, TX, Dec 2015. 

• Keynote: “Data Breaches and Compensation Strategies: Lessons Learned from a US Retailer,” ISACA Annual Conference, Chennai, India, Nov 2015. 

• Keynote: “Building and Sustaining a Research Program—A Randomly Complied Top-ten List,” Doctoral Consortium, Pacific and Asia Conference on Information Systems, Singapore, Jul 2015. (also listed under book presentations)

• Keynote: “Unified Theory of Acceptance and Use of Technology,” Tech-n-Use (Conference on Acceptance and Use of Technologies), Grenoble, France, Oct 2014.

• Plenary session: “Digital Divide in India,” 2nd International Conference on Computer and Information Sciences, Kuala Lumpur, Malaysia, Jun 2014.

• Keynote: “Emerging Directions for Customer-side Research in E-business,” The Thirteenth Wuhan International Conference on E-business, Wuhan, China, May 2014. 

• Keynote: “Promising Future Directions in Enterprise Systems Research,” Conference of the Chinese ERP Society, Tainan, Taiwan, Mar 2014. 

• Keynote: “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Junior Faculty Consortium, International Conference on Information Systems, Milan, Italy, Dec 2013.

• Keynote: “Building a Successful Research Career at the University of Arkansas,” New Faculty Orientation, University of Arkansas, Fayetteville, AR, Aug 2013.

• Keynote: “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Doctoral Consortium, International Conference on Information Systems, Orlando, FL, Dec 2012.

• Keynote: “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Junior Faculty Consortium, International Conference on Information Systems, Shanghai, China, Dec 2011.

• Keynote: “Theory Building: The Science Getting in the Way of the Art,” Information Systems Foundations Workshop, Australian National University, Canberra, Australia, Oct 2010. 

• Keynote: “The Next Frontier: E-commerce Research in Developing Countries,” World Congress on Privacy, Security, Trust and the Management of E-business, St. John, Canada, Aug 2009. 

• Keynote: “Dead or Alive: Future of Technology Adoption Research,” Conference on Technology Acceptance and Use, University of Twente, Enschede, Netherlands, Dec 2007.

• Keynote: “E-commerce Usability: Web and Wireless,” Information Systems Division, Administrative Sciences Association of Canada Conference, Banff, Canada, Jun 2006.

• Presentation, “Tackling an R&R,” IESEG, Lille, France, Oct 2025.

• Table Lead, 1st Finnish Hub for Digitalization Workshop, Helsinki, Finland, Aug 2025.

• Presentation, “Problem Definition: Art and Science,” University of Manchester, Manchester, England, Jun 2025.

• Presentation, “Problem Definition: Art and Science,” Indian Institute of Management, Visakhapatnam, Mar 2025.

• Presentation, “Problem Definition: Art and Science,” Toulouse Business School, Toulouse, France, Feb 2025.

• Presentation [audience: masters students in the Rawls College of Business], “Future of Work,” Texas Tech University, Oct 2024.

• Presentation, “Problem Definition: Philosophy, Art, and Science,” Narsee Monjee Institute of Management Studies, Mumbai, India, Jul 2024.

• Presentation [audience: undergraduate students in the School of Business], “Future of Work,” University of Jordan, May 2024.

• Presentation & Discussion [audience: faculty members in the School of Business], “Collaboration,” University of Jordan, May 2024.

• Presentation, “Problem Definition: Art and Science,” Trinity College, Dublin, Ireland, Feb 2024.

• Presentation, “Problem Definition: Art and Science,” University of Hyderabad, Hyderabad, India, Jan 2024.

• Presentation, “Problem Definition: Art and Science,” Institute of Management Technology, Hyderabad, India, Jan 2024.

• Panelist, “Building a Successful Academic Career,” International Conference on Digital Organizations, Indian Institute of Management, Ahmedabad, India, Dec 2023.

• Presentation (Professional Development Workshop), “Publishing Papers in Premier Journals: Learning to Identify Important Research Questions and Framing the Paper,” International Conference on Information Systems, Hyderabad, India, Dec 2023.

• Presentation, “Research Programs,” Narsee Monjee Institute of Management Studies, Mumbai, India, Feb 2023. 

• Presentation, “Problem Definition: Art and Science,” Hong Kong Baptist University, Hong Kong, Feb 2023.

• Presentation, “Building Effective Collaborations,” Hong Kong Baptist University, Hong Kong, Feb 2023.

• Presentation, “Problem Definition: Art and Science,” Toulouse Business School, Toulouse, France, Dec 2022.

• Panelist, “Diversity, Ethical scholarly and Research Practices Symposium,” PhD Student Orientation, Pamplin College of Business, Virginia Tech, Aug 2022.

• Panelist, “3+1+1 Program,” Narsee Monjee Institute of Management Studies, Mumbai, India, Jul 2022. 

• Panelist, “3+1+1 Program,” Narsee Monjee Institute of Management Studies, Mumbai, India, Apr 2022. 

• Presentation, “Pamplin Pillar: Improving the Human Condition,” Pamplin Advisory Council, Virginia Tech, Feb 2022. 

• Panelist, “Diversity, Ethical scholarly and Research Practices Symposium,” PhD Student Orientation, Pamplin College of Business, Virginia Tech, Aug 2021.

• Panelist, “Meet the Editors,” 16th SIMSR Global Marketing Conference, Mumbai, India [remote], Apr 2021.

• Panel chair, “How to Build an Academic Career,” Decision Sciences International, San Francisco, CA [remote], Nov 2020.

• Panelist, “Data Science and Analytics: Back to the Future,” NOVA Information Management School’s 30th Year Celebrations, Universidade Nova de Lisboa, Lisbon, Portugal, Oct 2019.

• Presentation, “Research, Teaching, and Service,” Center for Teaching Effectiveness, Walton College of Business, University of Arkansas, Fayetteville, AR, Nov 2019.

• Presentation, “Advice to PhD Students,” Retreat of Monash University, Melaka, Malaysia, Jul 2019. 

• Presentation, “Advice to Early Career Researchers: Random Thoughts,” University of Nottingham, Ningbo, China, May 2019. 

• Panelist, “Publishing in Top Journals,” Virginia Research Seminar Series, Fairfax, VA, Mar 2019.

• Panelist, “The Tenure and Promotion Process: What to Expect,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.

• Panelist, “Managing Research Grants as Part of Your Portfolio,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.

• Panelist, “The Publishing Game,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.

• Panelist, “Establishing and Managing a Research Pipeline: Maintaining a Set of Coherent Themes,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.

• Panelist, “Leveraging Technology for Refugee Integration: How Can We Help?” International Conference on Information Systems, Dublin, Ireland, Dec 2016. 

• Panelist, “Reflection and Looking Forward: A 25-Year Journey of Technology Adoption and Diffusion Research,” Workshop of Special Interest Group on Technology Adoption and Diffusion Research: International Conference on Information Systems, Auckland, New Zealand, Dec 2014.

• Presentation, “Using Technology to Make a Difference in Rural India,” International Business and Cultural Association, University of Arkansas, Fayetteville, AR, Nov 2014.

• Presentation, “The Power of Giving,” Walton College Dean’s Executive Advisory Board, Fayetteville, AR, Oct 2014.

• Panelist, “What is an HCI Research Agenda for Social Networking Studies” SIGHCI Workshop, International Conference on Information Systems, Milan, Italy, Dec 2013.

• Panelist, “Theory Development,” Journal of the Association for Information Systems Theory Development Workshop, Milan, Italy, Dec 2013.

• Panelist, “What was Learned at ACIS?” Australasian Conference on Information Systems, Brisbane, Australia, Dec 2010.

• Expert group member, “Gender Issues and Technology,” United Nations, Paris, France, Sep 2010.

• Presentation, “Advancement of Women in Rural India,” United Nations, Paris, France, Sep 2010.

• Panelist, “Adoption and Diffusion Research: What Matters Next?” Workshop of Special Interest Group on Technology Adoption and Diffusion Research: International Conference on Information Systems, Phoenix, AZ, Dec 2009.

• Panelist, “IS Research in Asia,” Information Systems Symposium, City University of Hong Kong, Jun 2009.

• Panelist, “Theory Development,” Information Systems Symposium, City University of Hong Kong, Jun 2009.

• Presentation, “Building and Managing a Research Program,” McMaster University, May 2009.

• Presentation, “Managing a Research Program,” University of Utah, Apr 2009.

• Presentation, “Let’s Talk Research,” Australian National University, Jul 2008.

• Panelist, “Publishing in Top-tier Journals,” Australian National University, Jul 2008.

• Presentation, “Managing Research Projects,” Korea University, Jul 2008.

• Panelist, “Managing Research Projects,” Information Systems Symposium, City University of Hong Kong, Jun 2008.

• Presentation, “Digital Divide in India,” Indo-American Association, Chennai, India, May 2008.

• Special plenary session, “Cyberslacking,” Symposium on Cybercrimes and Insider Threats, Indian Bank Academy for Growth and Excellence, Chennai, India, May 2008.

• Presentation, “Business Processes in Organizations,” SMOT, Chennai, India, May 2008.

• Panel chair and panelist, “Building and Sustaining a Research Program,” OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, Aug 2007.

• Panel chair and panelist, “Navigation the Review Process,” OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, Aug 2007.

• Presentation, “Business Processes in Organizations,” Computer Society of India, Chennai, India, May 2007.

• Panelist, “Theory Building,” Journal of the Association for Information Systems Theory-building Workshop, Milwaukee, WI, Dec 2006.

• Presentation, “Building and Sustaining a Research Program,” Decision Sciences International Conference Professional Development Workshop, San Antonio, TX, Nov 2006.

• Panelist, “Publishing in Journal of the Association for Information Systems: The Flagship Journal for the Association of Information Systems,” Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia, Jul 2006.

• Panelist, “How to be a Successful IS Professor,” Pacific Asia Conference on Information Systems Doctoral Consortium, Kuala Lumpur, Malaysia, Jul 2006.

• Presentation, “Building a Research Program,” Doctoral Consortium, Administrative Sciences Association of Canada Conference, Banff, Canada, Jun 2006.

• Panelist, “Building a Successful Research Career,” Junior Faculty Consortium, International Conference on Information Systems, Las Vegas, NV, Dec 2005.

• Panel moderator and panelist, “Does Technology Adoption Research Have a Future?” Decision Sciences International Conference, Boston, Nov 2004. 

• Panelist, “Addressing the IT Skills Crisis: Gender and the IT Profession,” International Conference on Information Systems, Brisbane, Australia, Dec 2000. [virtual participant]

• Mentor, Research Day, Value Creation for Cyber-Physical Systems and Services Research Group, Faculty of Information Technology, University of Jyväskylä, Jyväskylä, Finland, Feb 2025.

• Mentor, Paper Development Workshop, Hong Kong Baptist University, Hong Kong, Jul 2024.

• Mentor, Paper Development Workshop, Sunway University, Kuala Lumpur, Malaysia, Jul 2024.

• Mentor, Paper Development Workshop, NOVA Information Management School, Universidade Nova de Lisboa, Lisbon, Portugal, Jul 2018.

• Mentor, Paper Development Workshop, International Conference on Information Resource Management, Ningbo, China, Jun 2018.

• Counselor, MIS Quarterly Reviewer Workshop, International Conference on Information Systems, Seoul, South Korea, Dec 2017. 

• Counselor, MIS Quarterly Reviewer Workshop, International Conference on Information Systems, Dublin, Ireland, Dec 2016. 

• Workshop counselor, Information Systems Symposium, City University of Hong Kong, 2016.

• Workshop counselor, Information Systems Symposium, City University of Hong Kong, 2009.

• Workshop counselor, Information Systems Symposium, City University of Hong Kong, 2008.

• Camp counselor, Doctoral Consortium, Pacific Asia Conference on Information Systems, Ho Chi Minh City, Vietnam, Jul 2012.

• Camp counselor, Doctoral Consortium, Pacific Asia Conference on Information Systems, Brisbane, Australia, Jul 2011.

• Workshop counselor, Research Workshop, National Sun Yat-Sen University, Kaohsiung, Taiwan, Jun 2011.

• Camp counselor, Junior Faculty Consortium, International Conference on Information Systems, St. Louis, MO, Dec 2010.

• Camp counselor, OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, 2007.

• Camp counselor, Doctoral Consortium, Americas Conference on Information Systems, Keystone, CO, 2007.

• Camp counselor, Decision Sciences International Conference Doctoral Consortium, San Antonio, TX, 2006.

• Camp counselor, International Conference on Information Systems Junior Faculty Consortium, 2005.

• Camp counselor, Decision Sciences International Conference Doctoral Consortium, 2005.

• Program Director, Virginia Tech Collaboration with Narsee Monjee Institute of Management Studies: Research Training Programs, starting 2022.

• Member, Pamplin College Dean Search Committee, Virginia Tech, 2022-’23. (search successful)

• Member, Pamplin College Dean Search Committee, Virginia Tech, 2021-’22. (search unsuccessful)

• Member, Faculty Senate Taskforce on Responsible Research Assessment, Virginia Tech, starting 2021.

• Member, University Distinguished Professor Evaluation Committee, University of Arkansas, 2018-’21. 

• Member, University Conflict of Interest Committee, University of Arkansas, 2018-’21. 

• Faculty Advisor, Information Systems Graduate Student Association, University of Arkansas, 2006-’08; facilitated the creation of this student organization and ongoing activities include mentoring students and providing guidance on the association’s activities.

• Faculty Advisor, Hindu Student Council, University of Arkansas, 2007-’21; facilitated the creation of this student organization and ongoing activities include mentoring students and providing guidance on the association’s activities.

• Member, University Judicial Board, University of Arkansas, 2005-’21.

• Member, University Medal Selection Committee, University of Maryland, 2003.

• Member, University Senate CORE Committee, University of Maryland, 2002-’03.

• Member, Roberta Ma Scholarship Committee, University of Maryland, 2001.

• Member, Research: PhD Taskforce, Pamplin College of Business, Virginia Tech, 2024.

• Member, Reputation Taskforce, Pamplin College of Business, Virginia Tech, 2023-’24.

• Member, Doctoral Program Committee, Pamplin College of Business, Virginia Tech, 2021-’24.

• Member, Faculty Honorifics and Awards Committee, Pamplin College of Business, Virginia Tech, starting 2021.

• Member, Promotion and Tenure Review Committee, Marketing Department, Pamplin College of Business, Virginia Tech, 2021-’22.

• Member, Promotion and Tenure Review Committee, Walton College of Business, University of Arkansas, 2014-’17.

• Member, Teaching Committee, Walton College of Business, University of Arkansas, 2009-’21.

• Chair, PhD Program Committee, Walton College of Business, University of Arkansas, 2013-’15.

• Member, PhD Program Committee, Walton College of Business, University of Arkansas, 2004-’09, 2011-’13.

• Member, Diversity Taskforce, Walton College of Business, University of Arkansas, 2006-’07.

• Member, Awards Committee, Walton College of Business, University of Arkansas, 2005-’11.

• Member, Smith School Undergraduate Review Committee, University of Maryland, 2001-’02.

• Member, Smith School Teaching Enhancement Committee, University of Maryland, 2001-’02.

• Faculty Advisor, Information Systems Society, Smith School of Business, University of Maryland, 1998-’00.

• Member, Graduate Executive Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2025-’26. 

• Chair, Chair Professor Appointment Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022-’23. 

• Member, Promotion and Tenure Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022-’23

• Member, Diversity, Equity, Inclusion and Belonging (DEIB) Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022-’23. 

• Member, Faculty Search Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022-’23. (search successful) 

• Member, Personnel Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, starting 2022. 

• Member, Graduate Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2021-’23. 

• Member, Endowed Chair Review Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2021-’23.

• Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2019-’20. 

• Chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2018-’19. 

• Member, Masters Program Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2017-’20. 

• Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2017-’18.

• Member, Promotion and Tenure Review Committee, Logistics and Supply Chain Department, Walton College of Business, University of Arkansas, 2017-’18.

• Member, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, University of Arkansas, 2017-’18. (search successful)

• Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2016-’17.

• Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2015-’16.

• Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2014-’15.

• Member, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, University of Arkansas, 2015-’16. (search successful)

• Chair, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, University of Arkansas, 2013-’14. (search successful)

• Chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2013-’14.

• Director, Information Systems PhD Program, Walton College of Business, University of Arkansas, 2004-’09, 2011-’15. 

• Chair, PhD Program Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2004-’09, 2011-’15.

• Chair, Faculty Performance Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2010-’13.

• Chair, Visiting Assistant Professor Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2013-’14. (search successful)

• Member, Clinical Faculty Member Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2013-’14. (search successful)

• Member, Administrative Assistant Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2013-’14. (search successful)

• Member, Administrative Assistant Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2012-’13. (search successful)

• Chair, Faculty Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2011-’12. (search successful)

• Chair, Visiting Assistant Professor Search Committee (2 positions), Information Systems Department, Walton College of Business, University of Arkansas, 2011-’12. (search successful)

• Chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2011-’12.

• Member, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, University of Arkansas, 2010-’11. (search successful)

• Member, PhD Program Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2009-’11.

• Chair, Visiting Assistant Professor Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2010-’11. (search successful)

• Member, Faculty Performance Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2009-’10.

• Member, Faculty Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2007-’08. (search successful)

• Chair, Diversity Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2006-’07.

• Member, Department Chair Search Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2006-’07. (search successful)

• Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2006-’07.

• Chair, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, University of Arkansas, 2005-’06. (search successful)

• Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2005-’06.

• Coordinator, Information Systems Department Speaker Series, Walton College of Business, University of Arkansas, 2004-’09.

• Chair, .NET Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 2003.

• Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 2002-’03. (search successful)

• Member, Publication Policy Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 2001-’02.

• Member, UG IS Survey Course Taskforce, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 2002-’03.

• Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 2001-’02. (search successful)

• Chair, Departmental Undergraduate Program Committee, Smith School of Business, University of Maryland, 2000-’01.

• Coordinator, Departmental Seminar/Workshop Series, Smith School of Business, University of Maryland, 2000-’01.

• Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 1999-’00. (search successful)

• Member, Teaching Professor Search Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 1999-’00. (search successful)

• Member, Undergraduate Curriculum Revision Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 1998-’00.

• Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 1998-’99. (search successful)

• Member, Teaching Professor Search Committee, Department of Decision and Information Technologies, Smith School of Business, University of Maryland, 1998-’99. (search successful)

• Faculty Advisor, Information Systems Society, Smith School of Business, University of Maryland, 1998-’00.

• Member, Departmental Taskforce, Doctoral Program Review, Smith School of Business, University of Maryland, 1998-’99.

• Chair, Departmental Taskforce, Undergraduate Program Review, Smith School of Business, University of Maryland, 1998-’99.

• Member, Faculty Search Committee, Department of Information Systems, [not named then] Smith School of Business, University of Maryland, 1997-’98.

• Coordinator, Departmental Workshop Series, Department of Information and Decision Sciences, Carlson School of Management, University of Minnesota, 1995-’96.

• Golden Medal for Lifetime Achievement, Information and Communication Technologies Conference, 2023.

• Distinguished Service Award, International Federation for Information Processing Working Group 8.6, 2023. 

• Award for International Outreach Excellence, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022.

• Award for International Outreach Excellence, Pamplin College of Business, Virginia Tech, 2022.

• Technology Legacy Award, Association for Information Systems, 2016..