MY PAPERS

THE SKY IS FALLING, UTAUT HAS FAILED! AN INVESTIGATION OF THE ADOPTION OF PRIVACY-ENHANCING TECHNOLOGIES (PETS)

Abdalla Mikhaeil, C., Raman, R., James, T.L., and Venkatesh, V. “The Sky is Falling, UTAUT Has Failed! An Investigation of the Adoption of Privacy-Enhancing Technologies (PETs),” Information Systems Frontiers (forthcoming), 2025. https://doi.org/10.1007/s10796-025-10607-0.

LEVERAGING CONTEXT: RE-THINKING RESEARCH PROCESSES TO MAKE “CONTRIBUTIONS TO THEORY”

Venkatesh, V. “Leveraging Context: Re-Thinking Research Processes to Make “Contributions to Theory”,” Information Systems Research (forthcoming), 2025. https://doi.org/10.1287/isre.2021.0048.

JOB CRAFTING IN THE CONTEXT OF ENTERPRISE SYSTEM IMPLEMENTATIONS

Chan, F.K.Y., Thong, J.Y.L., and Venkatesh, V. “Job Crafting in the Context of Enterprise System Implementations,” Journal of Management Information Systems (42:2), 2025, 564-598. https://doi.org/10.1080/07421222.2025.2487305. 

PARADIGM CHANGING METAVERSE: FUTURE RESEARCH DIRECTIONS IN DESIGN, TECHNOLOGY ADOPTION AND USE, AND IMPACTS 

Venkatesh, V. “Paradigm Changing Metaverse: Future Research Directions in Design, Technology Adoption and Use, and Impacts,” Decision Support Systems (188), 2025, 114307. https://doi.org/10.1016/j.dss.2024.114307.

DESIGN CHARACTERISTICS AND SERVICE EXPERIENCE WITH E-GOVERNMENT SERVICES: A PUBLIC VALUE PERSPECTIVE

Chan, F.K.Y., Thong, J.Y.L., Brown, S.A., and Venkatesh, V. “Design Characteristics and Service Experience with E-government Services: A Public Value Perspective,” International Journal of Information Management (80), 2025, 102834. https://doi.org/10.1016/j.ijinfomgt.2024.102834.

EXTENDING THE UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY FOR SUSTAINABLE TECHNOLOGIES CONTEXT

Neves, C., Oliveira, T., Cruz-Jesus, F., and Venkatesh, V. “Extending the Unified Theory of Acceptance and Use of Technology for Sustainable Technologies Context,” International Journal of Information Management (80), 2025, 102838. https://doi.org/10.1016/j.ijinfomgt.2024.102838.

AI AND EMERGING TECHNOLOGY ADOPTION: A RESEARCH AGENDA FOR OPERATIONS MANAGEMENT

Venkatesh, V., Raman, R., and Cruz-Jesus, F. “AI and Emerging Technology Adoption: A Research Agenda for Operations Management,” International Journal of Production Research (62:15), 2024, 5367-5377. https://doi.org/10.1080/00207543.2023.2192309.

BRIDGE THE GAP OR MIND THE GAP? THE ROLE OF LEADERS AND TECHNOLOGY IN CONFIGURATIONALLY DISPERSED TEAMS

Weng, Q., Windeler, J., Maruping, L.M., and Venkatesh, V. “Bridge the Gap or Mind the Gap? The Role of Leaders and Technology in Configurationally Dispersed Teams,” Information & Management (61:6), 2024, 104000. https://doi.org/10.1016/j.im.2024.104000.

EQUALITY DOES NOT MAKE YOU HAPPY: EFFECTS OF DIFFERENTIATED LEADER-MEMBER EXCHANGE ON DEVELOPER SATISFACTION IN AGILE DEVELOPMENT TEAMS

Venkatesh, V., Thong, J.Y.L., Spohrer, K., Chang, F.K.Y., Arora, A., Hoehel, H., and Venkatraman, S. "Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange on Developer Satisfaction in Agile Development Teams," MIS Quarterly (47:3), 2023, 1239-1270. https://doi.org/10.25300/MISQ/2022/15358.

COMPETING ROLES OF INTENTION AND HABIT IN PREDICTING BEHAVIOR: A COMPREHENSIVE LITERATURE REVIEW, SYNTHESIS, AND LONGITUDINAL FIELD STUDY

Venkatesh, V., Davis, F.D., and Zhu, Y. “Competing Roles of Intention and Habit in Predicting Behavior: A Comprehensive Literature Review, Synthesis, and Longitudinal Field Study,” International Journal of Information Management (71), 2023, 102644. https://doi.org/10.1016/j.ijinfomgt.2023.102644.

CYBERSLACKING IN THE WORKPLACE: ANTECEDENTS AND EFFECTS ON JOB PERFORMANCE

Venkatesh, V., Cheung, C.M.K., Davis, F.D., and Lee, Z.W.Y. “Cyberslacking in the Workplace: Antecedents and Effects on Job Performance,” MIS Quarterly (47:1), 2023, 281-316. https://doi.org/10.25300/misq/2022/14985. 

PRAGMATIC AND IDEALISTIC REASONS: WHAT DRIVES ELECTRIC VEHICLE DRIVERS’ SATISFACTION AND CONTINUANCE INTENTION?

Cruz-Jesus, F., Figueira-Alves, H., Tam, C., Costa, D., Oliveira, T., and Venkatesh, V. “Pragmatic or Idealistic Reasons: What Drives Electric Vehicles’ Satisfaction and Continuance Intention,” Transportation Research: Part A (170), 2023, 103626. https://doi.org/10.1016/j.tra.2023.103626. 

GUIDELINES FOR THE DEVELOPMENT OF THREE-LEVEL MODELS: BRIDGING LEVELS OF ANALYSIS AND INTEGRATING CONTEXTUAL INFLUENCES IN IS RESEARCH

Venkatesh, V., Weng, Q., Maruping, L.M., and Rai, A. “Guidelines for the Development of Three-level Models: Bridging Levels of Analysis and Integrating Contextual Influences in IS Research” Journal for the Association of Information Systems (24:1), 2023, 65-106. https://doi.org/10.17705/1jais.00778.

DEVIANT AFFORDANCES: WHEN TENSIONS, DEADLOCKS AND NONCOMPLIANCE GENERATE PERFORMANCE

Haag, S., Eckhardt, A., and Venkatesh, V. “Deviant Affordances: When Tensions, Deadlocks and Noncompliance Generate Performance,” MIS Quarterly (46:4), 2022, 2111-2162. https://doi.org/10.25300/misq/2022/14340.

ROLE OF USERS' STATUS QUO ON CONTINUANCE INTENTIONS

Goyal, S., Venkatesh, V., and Shi, X. “Role of Users’ Status Quo on Continuance Intentions,” Information & Management, 2022, 103686. https://doi.org/10.1016/j.im.2022.103686. 

IT USE AND JOB OUTCOMES: A LONGITUDINAL FIELD STUDY OF TECHNOLOGY CONTINGENCIES

Venkatesh, Speier-Pero, C., Aljafari, R., and Bala, H. “IT Use and Job Outcomes: A Longitudinal Field Study of Technology Contingencies,” Journal of the Association for Information Systems (23:5), 2022, 1184-1210. https://doi.org/10.17705/1jais.00760.

WHY DO PEOPLE SHOP ONLINE? A COMPREHENSIVE FRAMEWORK OF CONSUMERS' ONLINE SHOPPING INTENTIONS AND BEHAVIORS

Venkatesh, V., Speier-Pero, C., and Schuetz, S.W. “Why Do People Shop Online? A Comprehensive Framework of Consumers’ Online Shopping Intentions and Behaviors,” Information Technology & People (35:5), 2022, 1590-1620. https://doi.org/10.1108/itp-12-2020-0867. 

IMPACT OF AN ENTERPRISE SYSTEM IMPLEMENTATION ON JOB OUTCOMES: CHALLENGING THE LINEARITY ASSUMPTION

Venkatesh, V. and Goyal, S. “Impact of an Enterprise System Implementation on Job Outcomes: Challenging the Linearity Assumption,” Journal of Management Information Systems (39:1), 2022, 6-40. https://doi.org/10.1080/07421222.2021.2023405. 

MIXED-METHODS RESEARCH IN THE AGE OF ANALYTICS, AN EXEMPLAR LEVERAGING SENTIMENTS FROM NEWS ARTICLES TO PREDICT FIRM PERFORMANCE

Raman, R., Aljafari, R., Venkatesh, V., and Richardson, V. “Mixed-Methods Research in the Age of Analytics: An Exemplar Leveraging Sentiments from News Articles to Predict Firm Performance,” International Journal of Information Management (64), 2022, 102451. https://doi.org/10.1016/j.ijinfomgt.2021.102451. 

IMPACT OF CUSTOMER COMPENSATION STRATEGIES ON OUTCOMES AND THE MEDIATING ROLE OF JUSTICE PERCEPTIONS: A LONGITUDINAL STUDY OF TARGET'S DATA BREACH

Hoehle, H., Venkatesh, V., Brown, S.A., Tepper, B., and Kude, T.C. “Impact of Customer Compensation Strategies on Outcomes and the Mediating Role of Justice Perceptions: A Longitudinal Study of Target’s Data Breach,” MIS Quarterly (46:1), 2022, 299-340. https://doi.org/10.25300/misq/2022/14740.

A CULTURAL CONTINGENCY MODEL OF KNOWLEDGE SHARING AND JOB PERFORMANCE

Venkatesh, V., Davis, F.D., and Zhu, Y. “A Cultural Contingency Model of Knowledge Sharing and Job Performance,” Journal of Business Research (140), 2022, 202-219. https://doi.org/10.1016/j.jbusres.2021.07.042. 

META-ANALYSIS OF THE UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT): CHALLENGING ITS VALIDITY AND CHARTING A RESEARCH AGENDA IN THE RED OCEAN

Blut, M., Chong, A.Y.L., Tsiga, Z., and Venkatesh, V. “Meta-analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean,” Journal of the Association for Information Systems (23:1), 2022, 13-95. https://doi.org/10.17705/1jais.00719. 

MOBILE COMMUNICATION AND USE BEHAVIOR OF THE URBAN POOR IN A DEVELOPING COUNTRY: A FIELD STUDY IN MALAYSIA

Vaithilingam, S., Nair, M., Macharia, M., and Venkatesh, V. “Mobile Communication and Use Behavior of the Urban Poor in a Developing Country: A Field Study in Malaysia,” International Journal of Information Management (63), 2022, 102440. https://doi.org/10.1016/j.ijinfomgt.2021.102440. 

ADOPTION AND USE OF AI TOOLS: A RESEARCH AGENDA GROUNDED IN UTAUT

Venkatesh, V. “Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT,” Annals of Operations Research (308), 2022, 641-652. https://doi.org/10.1007/s10479-020-03918-9. 

OVERCOMING CROSS-ORGANIZATIONAL BARRIERS TO SUCCESS IN OFFSHORE PROJECTS

Maruping, L.M., Rai, A., Aljafari, R., and Venkatesh, V. “Overcoming Cross-Organizational Barriers to Success in Offshore Projects,” Industrial Management & Data Systems (121:12), 2021, 2365-2386. https://doi.org/10.1108/imds-09-2020-0559.

TELECOMMUTING AND JOB OUTCOMES: A MODERATED MEDIATION MODEL OF SYSTEM USE, SOFTWARE QUALITY, AND SOCIAL EXCHANGE

Kuruzovich, J., Paczkowski, W., Golden, T., Goodarzi, S., and Venkatesh, V. “Telecommuting and Job Outcomes: A Moderated Mediation Model of System Use, Software Quality, and Social Exchange” Information & Management (58:3), 2021, 103431. https://doi.org/10.1016/j.im.2021.103431. 

HOW DOES AN ENTERPRISE SYSTEM IMPLEMENTATION CHANGE INTERPERSONAL RELATIONSHIPS IN ORGANIZATIONS

Bala, H., Venkatesh, V., Ganster, D., and Rai, A. “How Does an Enterprise System Implementation Change Interpersonal Relationships in Organizations,” Industrial Management & Data Systems (121:8), 2021, 1824-1847. https://doi.org/10.1108/imds-06-2020-0380. 

BEING AT THE CUTTING EDGE OF ONLINE SHOPPING: ROLE OF RECOMMENDATIONS AND DISCOUNTS ON PRIVACY PERCEPTIONS

Venkatesh, V., Hoehle, H., Aloysius, J.A., and Nikkhah, H. “Being at the Cutting Edge of Online Shopping: Role of Recommendations and Discounts on Privacy Perceptions,” Computers in Human Behavior (121), 2021, 106785. https://doi.org/10.1016/j.chb.2021.106785. 

BLOCKCHAIN IN SERVICE MANAGEMENT AND SERVICE RESEARCH: DEVELOPING A RESEARCH AGENDA AND MANAGERIAL IMPLICATIONS

Büttgen, M., Dicenta, J., Spohrer, K., Venkatesh, V., Raman, R., Hoehle, H., De Keyser, A., Verbeeck, C., Zwienenberg, T.J., Jørgensen, K.P., Beck, R., Rikken, O., Janssen, M., Kwee, Z., and Schär, F. “Blockchain in Service Management and Service Research: Developing a Research Agenda and Managerial Implications,” Journal of Service Management Research (5:2), 2021, 71-102. https://doi.org/10.15358/2511-8676-2021-2-71.

SERVICE DESIGN AND CITIZEN SATISFACTION WITH E-GOVERNMENT SERVICES: A MULTIDIMENSIONAL PERSPECTIVE

Chan, F.K.Y., Thong, J.Y.L., Brown, S.A., and Venkatesh, V. “Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective,” Public Administration Review (81:5), 2021, 874-894. https://doi.org/10.1111/puar.13308. 

COMBATING COVID-19 FAKE NEWS ON SOCIAL MEDIA THROUGH FACT CHECKING: ANTECEDENTS AND CONSEQUENCES

Schuetz, S.W., Sykes, T.A., and Venkatesh, V. “Combating COVID-19 Fake News on Social Media through Fact Checking: Antecedents and Consequences,” European Journal of Information Systems (30:4), 2021, 376-388. https://doi.org/10.1080/0960085x.2021.1895682. 

RISKS AND REWARDS OF CONSCIENTIOUSNESS DURING THE COVID-19 PANDEMIC

Venkatesh, V., Ganster, D.C., Schuetz, S.W., and Sykes, T.A. “Risks and Rewards of Conscientiousness During the COVID-19 Pandemic,” Journal of Applied Psychology (106:5), 2021, 643-656. https://doi.org/10.1037/apl0000919. 

EMPOWERING PHYSICIANS WITH HEALTH INFORMATION TECHNOLOGY: AN EMPIRICAL INVESTIGATION IN CHINESE HOSPITALS

Chen, Y., Aljafari, R., Xiao, B., and Venkatesh, V. “Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese Hospitals,” Journal of the American Medical Informatics Association (28:5), 2021, 915-922. https://doi.org/10.1093/jamia/ocab034. 

PERCEIVED VALUES AND MOTIVATIONS INFLUENCING M-COMMERCE USE: A NINE-COUNTRY COMPARATIVE STUDY

Ashraf, A.R., Thongpapanl, N.T., Anwar, A., Lapa, L., and Venkatesh, V. “Perceived Values and Motivations Influencing M-Commerce Use: A Nine-country Comparative Study,” International Journal of Information Management (59), 2021, 102318. https://doi.org/10.1016/j.ijinfomgt.2021.102318. 

USER COMPENSATION AS A DATA BREACH RECOVERY ACTION: A METHODOLOGICAL REPLICATION AND INVESTIGATION OF GENERALIZABILITY BASED ON THE HOME DEPOT BREACH

Hoehle, H., Wei, J., Schuetz, S., and Venkatesh, V. “User Compensation as a Data Breach recovery Action: A Methodological Replication and Investigation of Generalizability Based on the Home Depot Breach,” Internet Research (31:3), 2021, 765-781. https://doi.org/10.1108/intr-02-2020-0105. 

THE FUTURE IS NOW: CALLING FOR A FOCUS ON TEMPORAL ISSUES IN INFORMATION SYSTEM RESEARCH

Venkatesh, V., Sykes, T.A., Aljafari, R., and Poole, M.S. “The Future is Now: Calling for a Focus on Temporal Issues in Information Systems Research,” Industrial Management & Data Systems (121:1), 2021, 30-47. https://doi.org/10.1108/imds-08-2020-0506. 

THE INTERNET OF THINGS (IOT): A RESEARCH AGENDA FOR INFORMATION SYSTEMS

Baiyere, A., Topi, H., Venkatesh, V., Wyatt, J., and Donnellan, B. “The Internet of Things (IoT): A Research Agenda for Information Systems,” Communications of the Association for Information Systems (47), 2020, Article 21. https://doi.org/10.17705/1cais.04725. 

IMPACTS OF COVID-19: A RESEARCH AGENDA TO SUPPORT PEOPLE IN THEIR FIGHT

Venkatesh, V. “Impacts of COVID-19: A Research Agenda to Support People in Their Fight,” International Journal of Information Management (55), 2020, 102197. https://doi.org/10.1016/j.ijinfomgt.2020.102197. 

ICT FOR DEVELOPMENT IN RURAL INDIA: A LONGITUDINAL STUDY OF WOMEN'S HEALTH OUTCOMES

Venkatesh, V., Sykes, T.A., and Zhang, X. “ICT for Development in Rural India: A Longitudinal Study of Women’s Health Outcomes,” MIS Quarterly (44:2), 2020, 605-629. https://doi.org/10.25300/misq/2020/12342. 

BLOCKCHAIN, ADOPTION, AND FINANCIAL INCLUSION IN INDIA: RESEARCH OPPORTUNITIES

Schuetz, S.W. and Venkatesh, V. “Blockchain, Adoption, and Financial Inclusion in India: Research Opportunities,” International Journal of Information Management (52), 2020, 101936. https://doi.org/10.1016/j.ijinfomgt.2019.04.009. 

THE RISE OF HUMAN MACHINES: HOW COGNITIVE COMPUTING SYSTEMS CHALLENGE ASSUMPTIONS OF USER-SYSTEM INTERACTION

Schuetz, S.W. and Venkatesh, V. “The Rise of Human Machines: How Cognitive Computing Systems Challenge Assumptions of User-System Interaction,” Journal of the Association for Information Systems (21:2), 2020, 460-482. https://doi.org/10.17705/1jais.00608. 

HOW AGILE SOFTWARE DEVELOPMENT METHODS REDUCE WORK EXHAUSTION: INSIGHTS ON ROLE PERCEPTIONS AND ORGANIZATIONAL SKILLS

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hoehle, H., and Spohrer, K. “How Agile Software Development Methods Reduce Work Exhaustion: Insights on Role Perceptions and Organizational Skills,” Information Systems Journal (30:4), 2020, 733-761. https://doi.org/10.1111/isj.12282. 

SHOPLIFTING IN MOBILE CHECKOUT SETTINGS: CYBERCRIME IN RETAIL STORES

Aloysius, J.A., Arora, A., and Venkatesh, V. “Shoplifting in Mobile Checkout Settings: Cybercrime in Retail Stores,” IT & People (32:5), 2019, 1234-1261. https://doi.org/10.1108/itp-06-2018-0292. 

GOVERNANCE AND ICT4D INITIATIVE SUCCESS: A LONGITUDINAL FIELD STUDY OF TEN VILLAGES IN RURAL INDIA

Venkatesh, V., Sykes, T.A., Rai, A., and Setia, P. “Governance and ICT4D Initiative Success: A Longitudinal Field Study of Ten Villages in Rural India,” MIS Quarterly (43:4), 2019, 1081-1104. https://doi.org/10.25300/misq/2019/12337.

CHILDREN'S INTERNET ADDICTION, FAMILY-TO-WORK CONFLICT, AND JOB OUTCOMES

Venkatesh, V., Sykes, T.A., Chan, F.K.Y., Thong, J.Y.L., and Hu, P. “Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent-Child Dyads,” MIS Quarterly (43:3), 2019, 903-927. https://doi.org/10.25300/misq/2019/12338. 

THE GOVERNMENT OF JAMAICA'S ELECTRONIC PROCUREMENT SYSTEM: EXPERIENCES AND LESSONS LEARNED

Ahmad, T., Aljafari, R., and Venkatesh, V. “The Government of Jamaica’s Electronic Procurement System: Experiences and Lessons Learned,” Internet Research (29:6), 2019, 1571-1588. https://doi.org/10.1108/intr-02-2019-0044. 

ICT-ENABLED REFUGEE INTEGRATION: A RESEARCH AGENDA

AbuJarour, S., Wiesche, M., Andrade, A.D., Fedorowicz, J., Krasnova, H., Olbrich, S., Tan, C., Urquhart, C., and Venkatesh, V. “ICT-enabled Refugee Integration: A Research Agenda,” Communications of the Association for Information Systems (44:1), 2019, 874-891. https://doi.org/10.17705/1cais.04440. 

A RISK MITIGATION FRAMEWORK FOR INFORMATION TECHNOLOGY PROJECTS: A CULTURAL CONTINGENCY PERSPECTIVE

Maruping, L.M., Venkatesh, V., Thong, J.Y.L., and Zhang, X. “A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency Perspective,” Journal of Management Information Systems (36:1), 2019, 120-157. https://doi.org/10.1080/07421222.2018.1550555. 

A NOMOLOGICAL NETWORK OF CUSTOMERS' PRIVACY PERCEPTIONS: LINKING ARTIFACT DESIGN TO SHOPPING EFFICIENCY

Hoehle, H., Aloysius, J.A., Goodarzi, S., and Venkatesh, V. “A Nomological Network of Customers’ Privacy Perceptions: Linking Artifact Design to Shopping Efficiency,” European Journal of Information Systems (28:1), 2019, 91-113. https://doi.org/10.1080/0960085x.2018.1496882.

THE "DARTH" SIDE OF TECHNOLOGY USE: AN INDUCTIVELY DERIVED TYPOLOGY OF CYBERDEVIANCE

Venkatraman, S., Cheung, C.M.K, Lee, Z.W.Y., Davis, F.D., and Venkatesh, V. “The ‘Darth’ Side of Technology Use: An Inductively Derived Typology of Cyberdeviance,” Journal of Management Information Systems (35:4), 2018, 1060-1091. https://doi.org/10.1080/07421222.2018.1523531. 

DIFFERENTIAL EFFECTS OF CONSUMERS' REGULATORY FIT ON TRUST, PERCEIVED VALUE, AND M-COMMERCE USE AMONG DEVELOPING AND DEVELOPED COUNTRIES

Thongpapanl, N., Ashraf, A.R., Lapa, L., and Venkatesh, V. “Differential Effects of Consumers’ Regulatory Fit on Trust, Perceived Value, and M-Commerce Use among Developing and Developed Countries,” Journal of International Marketing (26:3), 2018, 22-44. https://doi.org/10.1509/jim.17.0129. 

FROM DESIGN PRINCIPLES TO IMPACTS: A THEORETICAL FRAMEWORK AND RESEARCH AGENDA

Zhang, X. and Venkatesh, V. “From Design Principles to Impacts: A Theoretical Framework and Research Agenda,” AIS Transactions on Human-Computer Interaction (10:2), 2018, 105-128. https://doi.org/10.17705/1thci.00106. 

CUSTOMERS' TOLERANCE FOR VALIDATION IN OMNICHANNEL RETAIL STORES: ENABLING LOGISTICS AND SUPPLY CHAIN ANALYTICS

Hoehle, H., Aloysius, J.A., Chan, F.K.Y., and Venkatesh, V. “Customers’ Tolerance for Validation in Omnichannel Retail Stores: Enabling Logistics and Supply Chain Analytics,” International Journal of Logistics Management (29:2), 2018, 704-722. https://doi.org/10.1108/ijlm-08-2017-0219. 

INFORMATION SYSTEMS PROJECTS AND INDIVIDUAL DEVELOPER OUTCOMES: ROLE OF PROJECT MANAGERS AND PROCESS CONTROL

Venkatesh, V., Rai, A., and Maruping, L.M. “Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control,” Information Systems Research (29:1), 2018, 127-148. https://doi.org/10.1287/isre.2017.0723. 

BIG DATA INITIATIVES IN RETAIL ENVIRONMENTS: LINKING SERVICE PROCESS PERCEPTIONS TO SHOPPING OUTCOMES

Aloysius, J.A., Hoehle, H., Goodarzi, S., and Venkatesh, V. “Big Data Initiatives in Retail Environments: Linking Service Process Perceptions to Shopping Outcomes,”Annals of Operations Research (270:1-2), 2018, 25-51. https://doi.org/10.1007/s10479-016-2276-3. 

A USABILITY STUDY OF THE OBAMACARE WEBSITE: EVALUATION AND RECOMMENDATIONS

Venkatesh, V., Hoehle, H., and Aljafari, R., “A Usability Study of the Obamacare Website: Evaluation and Recommendations,” Government Information Quarterly (34:2), 2017, 199-210. https://doi.org/10.1016/j.giq.2017.01.003. 

TECHNICAL SYSTEMS DEVELOPMENT RISK FACTORS: THE ROLE OF EMPOWERING LEADERSHIP IN LOWERING DEVELOPERS' STRESS

Windeler, J.B., Maruping, L.M., and Venkatesh, V. “Technical Systems Development Risk Factors: The Role of Empowering Leadership in Lowering Developers’ Stress,” Information Systems Research (28:4), 2017, 775-796. https://doi.org/10.1287/isre.2017.0716. 

NETWORKS, TECHNOLOGY, AND ENTREPRENEURSHIP: A FIELD QUASI-EXPERIMENT AMONG WOMEN IN RURAL INDIA

Venkatesh, V., Shaw, J.D., Sykes, T.A., Wamba, F.S., and Macharia, M. “Networks, Technology, and Entrepreneurship: A Field Quasi-Experiment among Women in Rural India,” Academy of Management Journal (60:5), 2017, 1709-1940. https://doi.org/10.5465/amj.2015.0849. 

A NOMOLOGICAL NETWORK OF KNOWLEDGE MANAGEMENT SYSTEM USE: ANTECEDENTS AND CONSEQUENCES

Zhang, X. and Venkatesh, V. “A Nomological Network of Knowledge Management System Use: Antecedents and Consequences,” MIS Quarterly (41:4), 2017, 1275-1306. https://doi.org/10.25300/misq/2017/41.4.12. 

EXPLAINING POST-IMPLEMENTATION EMPLOYEE SYSTEM USE AND JOB PERFORMANCE: IMPACTS OF THE CONTENT AND SOURCE OF SOCIAL NETWORK TIES

Sykes, T.A. and Venkatesh, V. “Explaining Post-Implementation Employee System Use and Job Performance: Impacts of the Content and Source of Social Network Ties,” MIS Quarterly (41:3), 2017, 917-936. https://doi.org/10.25300/misq/2017/41.3.11. 

USER COMPENSATION AS A DATA BREACH RECOVERY ACTION: AN INVESTIGATION OF THE SONY PLAYSTATION NETWORK BREACH

Goode, S., Hoehle, H., Venkatesh, V., and Brown, S.A. “User Compensation as a Data Breach Recovery Action: An Investigation of the Sony PlayStation Network Breach,” MIS Quarterly (41:3), 2017, 703-727. https://doi.org/10.25300/misq/2017/41.3.03. 

PERSON-ORGANIZATION AND PERSON-JOB FIT PERCEPTIONS OF NEW IT EMPLOYEES: WORK OUTCOMES AND GENDER DIFFERENCES

Venkatesh, V., Windeler, J., Bartol, K.M., and Williamson, I.O. “Person-organization and Person-job Fit Perceptions of New IT Employees: Work Outcomes and Gender Differences,” MIS Quarterly (41:2), 2017, 525-558. https://doi.org/10.25300/misq/2017/41.2.09. 

DESIGN AND EVALUATION OF AUTO-ID ENABLED SHOPPING ASSISTANCE ARTIFACTS IN CUSTOMERS' MOBILE PHONES: TWO RETAIL STORE LABORATORY EXPERIMENTS

Venkatesh, V., Aloysius, J.A., Hoehle, H., and Burton, S. “Design and Evaluation of Auto-ID Enabled Shopping Assistance Artifacts in Customers’ Mobile Phones: Two Retail Store Laboratory Experiments,” MIS Quarterly (41:1), 2017, 83-113. https://doi.org/10.25300/misq/2017/41.1.05. 

GOING BEYOND INTENTION: INTEGRATING BEHAVIORAL EXPECTATION INTO THE UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY

Maruping, L.M., Bala, H., Venkatesh, V., and Brown, S.A. “Going Beyond Intention: Integrating Behavioral Expectation into the Unified Theory of Acceptance and Use of Technology,” Journal of the Association for Information Science and Technology (68:3), 2017, 623-637. https://doi.org/10.1002/asi.23699. 

EMPLOYEES' REACTIONS TO IT-ENABLED PROCESS INNOVATIONS IN THE AGE OF DATA ANALYTICS IN HEALTHCARE

Bala, H. and Venkatesh, V. “Employees’ Reactions to IT-enabled Process Innovations in the Age of Data Analytics in Healthcare,” Business Process Management Journal (23:3), 2017, 671-702. https://doi.org/10.1108/BPMJ-11-2015-0166. 

IF THE WORST HAPPENS: FIVE STRATEGIES FOR DEVELOPING AND LEVERAGING INFORMATION TECHNOLOGY-ENABLED DISASTER RESPONSE IN HEALTHCARE

Bala, H., Venkatesh, V., Venkatraman, S., and Bates, J. “If the Worst Happens: Five Strategies for Developing and Leveraging Information Technology-Enabled Disaster Response in Healthcare,” IEEE Journal of Biomedical and Health Informatics (20:6), 2016, 1545-1551. https://doi.org/10.1109/jbhi.2015.2477371. 

IMPLEMENTATION OF AN INFORMATION AND COMMUNICATION TECHNOLOGY IN A DEVELOPING COUNTRY: A MULTIMETHOD LONGITUDINAL STUDY IN A BANK IN INDIA

Venkatesh, V., Bala, H., and Sambamurthy, V. “Implementation of an Information and Communication Technology in a Developing Country: A Multi-method Longitudinal Study in a Bank in India,” Information Systems Research (27:3), 2016, 558-579. https://doi.org/10.1287/isre.2016.0638. 

GUIDELINES FOR CONDUCTING MIXED-METHODS RESEARCH: AN EXTENSION AND ILLUSTRATION

Venkatesh, V., Brown, S.A., and Sullivan, Y.W. “Guidelines for Conducting Mixed-methods Research: An Extension and Illustration,” Journal of the Association for Information Systems (17:7), 2016, 435-495. https://doi.org/10.17705/1jais.00433. 

COMBATING INFANT MORTALITY IN RURAL INDIA: EVIDENCE FROM A FIELD STUDY OF EHEALTH KIOSK IMPLEMENTATIONS

Venkatesh, V., Rai, A., Sykes, T.A., and Aljafari, R. “Combating Infant Mortality in Rural India: Evidence from a Field Study of eHealth Kiosk Implementations,” MIS Quarterly (40:2), 2016, 353-380. https://doi.org/10.25300/misq/2016/40.2.04. 

MANAGING CITIZENS' UNCERTAINTY IN E-GOVERNMENT SERVICES: THE MEDIATING AND MODERATING ROLES OF TRANSPARENCY AND TRUST

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., and Hu, P.J.H. “Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust,” Information Systems Research (27:1), 2016, 87-111. https://doi.org/10.1287/isre.2015.0612.

ADAPTATION TO INFORMATION TECHNOLOGY: A HOLISTIC NOMOLOGICAL NETWORK FROM IMPLEMENTATION TO JOB OUTCOMES

Bala, H. and Venkatesh, V. “Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes,” Management Science (62:1), 2016, 156-179. https://doi.org/10.1287/mnsc.2014.2111. 

UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY: A SYNTHESIS AND THE ROAD AHEAD

Venkatesh, V., Thong, J.Y.L., and Xu, X. “Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead,” Journal of the Association for Information Systems (17:5), 2016, 328-376. https://doi.org/10.17705/1jais.00428. 

LEVERAGING MICROSOFT'S MOBILE USABILITY GUIDELINES: CONCEPTUALIZING AND DEVELOPING SCALES FOR MOBILE APPLICATION USABILITY

Hoehle, H., Aljafari, R., and Venkatesh, V. “Leveraging Microsoft’s Mobile Usability Guidelines: Conceptualizing and Developing Scales for Mobile Application Usability,” International Journal of Human-Computer Studies (89:5), 2016, 35-53. https://doi.org/10.1016/j.ijhcs.2016.02.001. 

EXPLOITING BIG DATA FOR CUSTOMER AND RETAILER BENEFITS: A STUDY OF EMERGING MOBILE CHECKOUT SCENARIOS

Aloysius, J.A., Hoehle, H., and Venkatesh, V. “Exploiting Big Data for Customer and Retailer Benefits: A Study of Emerging Mobile Checkout Scenarios,” International Journal of Operations and Production Management (36:4), 2016, 467-486. https://doi.org/10.1108/ijopm-03-2015-0147. 

TECHNOLOGY ADOPTION DECISIONS IN THE HOUSEHOLD: A SEVEN-MODEL COMPARISON

Brown, S.A., Venkatesh, V., and Hoehle, H. “Technology Adoption Decisions in the Household: A Seven-model Comparison,” Journal of the Association for Information Science and Technology (66:9), 2015, 1933-1949. https://doi.org/10.1002/asi.23305. 

FOLDING UNDER PRESSURE OR RISING TO THE OCCASION? PERCEIVED TIME PRESSURE AND THE MODERATING ROLE OF TEAM TEMPORAL LEADERSHIP

Maruping, L.M., Venkatesh, V., Thatcher, S., and Patel, P. “Folding Under Pressure or Rising to the Occasion? Perceived Time Pressure and the Moderating Role of Team Temporal Leadership,” Academy of Management Journal (58:5), 2015, 1313-1333. https://doi.org/10.5465/amj.2012.0468. 

MOBILE APPLICATION USABILITY: CONCEPTUALIZATION AND INSTRUMENT DEVELOPMENT

Hoehle, H. and Venkatesh, V. “Mobile Application Usability: Conceptualization and Instrument Development,” MIS Quarterly (39:2), 2015, 435-472. https://doi.org/10.25300/misq/2015/39.2.08. 

AN ESPOUSED CULTURAL PERSPECTIVE TO UNDERSTAND CONTINUED INTENTION TO USE MOBILE APPLICATIONS: A FOUR-COUNTRY STUDY OF MOBILE SOCIAL MEDIA APPLICATION USABILITY

Hoehle, H., Zhang, X., and Venkatesh, V. “An Espoused Cultural Perspective to Understand Continued Intention to Use Mobile Applications: A Four-country Study of Mobile Social Media Application Usability,” European Journal of Information Systems (24:3), 2015, 337-359. https://doi.org/10.1057/ejis.2014.43. 

EFFECTS OF ICT SERVICE INNOVATION AND COMPLEMENTARY STRATEGIES ON BRAND EQUITY AND CUSTOMER LOYALTY IN A CONSUMER TECHNOLOGY MARKET

Xu, X., Thong, J.Y.L., and Venkatesh, V. “Effects of ICT Service Innovation and Complementary Strategies on Brand Equity and Customer Loyalty in a Consumer Technology Market,” Information Systems Research (25:4), 2014, 710-729. https://doi.org/10.1287/isre.2014.0540. 

A USABILITY EVALUATION OF THE OBAMACARE WEBSITE

Venkatesh, V., Hoehle, H., and Aljafari, R. “A Usability Evaluation of the Obamacare Website,” Government Information Quarterly (31:4), 2014, 669-680. https://doi.org/10.1016/j.giq.2014.07.003. 

EXPECTATION CONFIRMATION IN INFORMATION SYSTEMS RESEARCH: A TEST OF SIX COMPETING MODELS

Brown, S.A., Venkatesh, V., and Goyal, S. “Expectation Confirmation in Information Systems Research: A Test of Six Competing Models,” MIS Quarterly (38:3), 2014, 729-756. https://doi.org/10.25300/misq/2014/38.3.05. 

UNDERSTANDING E-GOVERNMENT PORTAL USE IN RURAL INDIA: ROLE OF DEMOGRAPHIC AND PERSONALITY CHARACTERISTICS

Venkatesh, V., Sykes, T.A., and Venkatraman, S. “Understanding E-government Portal Use in Rural India: Role of Demographic and Personality Characteristics,” Information Systems Journal (24:3), 2014, 249-269. https://doi.org/10.1111/isj.12008. 

ENTERPRISE SYSTEM IMPLEMENTATION AND EMPLOYEE JOB PERFORMANCE: UNDERSTANDING THE ROLE OF ADVICE NETWORKS

Sykes, T.A., Venkatesh, V., and Johnson, J.L. “Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks,” MIS Quarterly (38:1), 2014, 51-72. https://doi.org/10.25300/misq/2014/38.1.03. 

CHANGES IN EMPLOYEES' JOB CHARACTERISTICS DURING AN ENTERPRISE SYSTEM IMPLEMENTATION: A LATENT GROWTH MODELING PERSPECTIVE

Bala, H. and Venkatesh, V. “Changes in Employees’ Job Characteristics during an Enterprise System Implementation: A Latent Growth Modeling Perspective,” MIS Quarterly (37:4), 2013, 1113-1140. https://doi.org/10.25300/misq/2013/37.4.06. 

EXPLAINING EMPLOYEE JOB PERFORMANCE: THE ROLE OF ONLINE AND OFFLINE WORKPLACE COMMUNICATION NETWORKS

Zhang, X. and Venkatesh, V. “Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks,” MIS Quarterly (37:3), 2013, 695-722. https://doi.org/10.25300/misq/2013/37.3.02. 

DIGITAL DIVIDE INITIATIVE SUCCESS IN DEVELOPING COUNTRIES: A LONGITUDINAL FIELD STUDY IN A VILLAGE IN INDIA

Venkatesh, V. and Sykes, T.A. “Digital Divide Initiative Success in Developing Countries: A Longitudinal Field Study in a Village in India,” Information Systems Research (24:2), 2013, 239-260. https://doi.org/10.1287/isre.1110.0409.

LEVERAGING DIGITAL TECHNOLOGIES: HOW INFORMATION QUALITY LEADS TO LOCALIZED CAPABILITIES AND CUSTOMER SERVICE PERFORMANCE

Setia, P., Venkatesh, V., and Joglekar, S. “Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance,” MIS Quarterly (37:2), 2013, 565-590. https://doi.org/10.25300/misq/2013/37.2.11. 

BRIDGING THE QUALITATIVE-QUANTITATIVE DIVIDE: GUIDELINES FOR CONDUCTING MIXED METHODS RESEARCH IN INFORMATION SYSTEMS

Venkatesh, V., Brown, S.A., and Bala, H. “Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems,” MIS Quarterly (37:1), 2013, 21-54. https://doi.org/10.25300/misq/2013/37.1.02. 

ADOPTION AND IMPACTS OF INTERORGANIZATIONAL BUSINESS PROCESS STANDARDS: ROLE OF PARTNERING SYNERGY

Venkatesh, V. and Bala, H. “Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy,” Information Systems Research (23:4), 2012, 1131-1157. https://doi.org/10.1287/isre.1110.0404.

HYPE OR HELP? A LONGITUDINAL FIELD STUDY OF VIRTUAL WORLD USE FOR TEAM COLLABORATION

Venkatesh, V. and Windeler, J.B. “Hype or Help? A Longitudinal Field Study of Virtual World Use for Team Collaboration,” Journal of the Association for Information Systems (13:10), 2012, 735-771. https://doi.org/10.17705/1jais.00312. 

EXPECTATION CONFIRMATION IN TECHNOLOGY USE

Brown, S.A., Venkatesh, V., and Goyal, S. “Expectation Confirmation in Technology Use,” Information Systems Research (23:2), 2012, 474-487. https://doi.org/10.1287/isre.1110.0357. 

DESIGNING E-GOVERNMENT SERVICES: KEY SERVICE ATTRIBUTES AND CITIZENS' PREFERENCE STRUCTURES

Venkatesh, V., Chan, F.K.Y., and Thong, J.Y.L. “Designing E-government Services: Key Service Attributes and Citizens’ Preference Structures,” Journal of Operations Management (30:1-2), 2012, 116-133. https://doi.org/10.1016/j.jom.2011.10.001. 

CONSUMER ACCEPTANCE AND USE OF INFORMATION TECHNOLOGY: EXTENDING THE UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY

Venkatesh, V., Thong, J.Y.L., and Xu, X. “Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology” MIS Quarterly (36:1), 2012, 157-178. https://doi.org/10.2307/41410412.

DOCTORS DO TOO LITTLE TECHNOLOGY: A LONGITUDINAL FIELD STUDY OF AN ELECTRONIC HEALTHCARE SYSTEM IMPLEMENTATION

Venkatesh, V., Zhang, X., and Sykes, T.A. “’Doctors Do Too Little Technology’: A Longitudinal Field Study of an Electronic Healthcare System Implementation,” Information Systems Research (22:3), 2011, 523-546. https://doi.org/10.1287/isre.1110.0383. 

DESIGNING COLLABORATIVE SYSTEMS TO ENHANCE TEAM PERFORMANCE

Zhang, X., Venkatesh, V., and Brown, S.A. “Designing Collaborative Systems to Enhance Team Performance,” Journal of the Association for Information Systems (12:8), 2011, 556-584. https://doi.org/10.17705/1jais.00273. 

EXTENDING THE TWO-STAGE INFORMATION SYSTEMS CONTINUANCE MODEL: INCORPORATING UTAUT PREDICTORS AND THE ROLE OF CONTEXT

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hu, P.J.H., and Brown, S.A. “Extending the Two-stage Information Systems Continuance Model: Incorporating UTAUT Predictors and the Role of Context,” Information Systems Journal (21:6), 2011, 527-555. https://doi.org/10.1111/j.1365-2575.2011.00373.x.

CONSUMER ACCEPTANCE OF PERSONAL INFORMATION AND COMMUNICATION TECHNOLOGY SERVICES

Thong, J.Y.L., Venkatesh, V., Xu, X., Hong, S-J., and Tam, K.Y. “Consumer Acceptance of Personal Information and Communication Technology Services,” IEEE Transactions on Engineering Management (58:4), 2011, 613-625. https://doi.org/10.1109/tem.2010.2058851. 

EXPLAINING PHYSICIANS' USE OF EMR SYSTEMS AND PERFORMANCE IN THE SHAKEDOWN PHASE

Sykes, T.A., Venkatesh, V., and Rai, A. “Explaining Physicians’ Use of EMR Systems and Performance in the Shakedown Phase,” Journal of the American Medical Informatics Association (18:2), 2011, 125-130. https://doi.org/10.1136/jamia.2010.009316. 

IMPACTS OF INFORMATION AND COMMUNICATION TECHNOLOGY IMPLEMENTATIONS ON EMPLOYEES' JOBS IN SERVICE ORGANIZATIONS IN INDIA: A MULTI-METHOD LONGITUDINAL FIELD STUDY

Venkatesh, V., Bala, H., and Sykes, T.A. “Impacts of Information and Communication Technology Implementations on Employees’ Jobs in Service Organizations in India: A Multi-method Longitudinal Field Study,” Production and Operations Management (19:5), 2010, 591-613. https://doi.org/10.1111/j.1937-5956.2010.01148.x. 

PREDICTING COLLABORATION TECHNOLOGY USE: INTEGRATING TECHNOLOGY ADOPTION AND COLLABORATION RESEARCH

Brown, S.A., Dennis, A.R., and Venkatesh, V. “Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research,” Journal of Management Information Systems (27:2), 2010, 9-54. https://doi.org/10.2753/MIS0742-1222270201.

MODELING CITIZEN SATISFACTION WITH MANDATORY ADOPTION OF AN E-GOVERNMENT TECHNOLOGY

Chan, F.K.Y., Thong, J.Y.L., Venkatesh, V., Brown, S.A., Hu, P.J-H., and Tam, K.Y. “Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology,” Journal of the Association for Information Systems (11:10), 2010, 519-549. https://doi.org/10.17705/1jais.00239. 

MODEL OF MIGRATION AND USE OF PLATFORMS: ROLE OF HIERARCHY, CURRENT GENERATION, AND COMPLEMENTARITIES IN CONSUMER SETTINGS

Xu, X., Venkatesh, V., Tam, K.Y., and Hong, S-J. “Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings,” Management Science (56:8), 2010, 1304-1323. https://doi.org/10.1287/mnsc.1090.1033. 

TO PLAY OR NOT TO PLAY: A CROSS-TEMPORAL INVESTIGATION USING HEDONIC AND INSTRUMENTAL PERSPECTIVES TO EXPLAIN USER INTENTIONS TO EXPLORE A TECHNOLOGY

Magni, M., Taylor, M.S., and Venkatesh, V. “‘To Play or Not to Play’: A Cross-temporal Investigation Using Hedonic and Instrumental Perspectives to Explain User Intentions to Explore a Technology,” International Journal of Human-Computer Studies (68:9), 2010, 572-588. https://doi.org/10.1016/j.ijhcs.2010.03.004. 

EXPECTATION DISCONFIRMATION AND TECHNOLOGY ADOPTION: POLYNOMIAL MODELING AND RESPONSE SURFACE ANALYSIS

Venkatesh, V. and Goyal, S. “Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis,” MIS Quarterly (34:2), 2010, 281-303. https://doi.org/10.2307/20721428. 

JOB CHARACTERISTICS AND JOB SATISFACTION: UNDERSTANDING THE ROLE OF ENTERPRISE RESOURCE PLANNING SYSTEM IMPLEMENTATION

Morris, M.G. and Venkatesh, V. “Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource Planning System Implementation,” MIS Quarterly (34:1), 2010, 143-161. https://doi.org/10.2307/20721418.

TRANSITIONING TO A MODULAR ENTERPRISE ARCHITECTURE: DRIVERS, CONSTRAINTS, AND ACTIONS

Rai, A., Venkatesh, V., Bala, H., and Lewis, M. “Transitioning to a Modular Enterprise Architecture: Drivers, Constraints, and Actions,” MIS Quarterly Executive (9:2), 2010, 83-94. 

UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY: U.S. VS. CHINA

Venkatesh, V. and Zhang, X. “Unified Theory of Acceptance and Use of Technology: U.S. Vs. China,” Journal of Global Information Technology Management (13:1), 2010, 5-27. https://doi.org/10.1080/1097198x.2010.10856507. 

ROLE OF COLLECTIVE OWNERSHIP AND CODING STANDARDS IN COORDINATING EXPERTISE IN SOFTWARE PROJECT TEAMS

Maruping, L.M., Zhang, X., and Venkatesh, V. “Role of Collective Ownership and Coding Standards in Coordinating Expertise in Software Project Teams,” European Journal of Information Systems (18:4), 2009, 355-371. https://doi.org/10.1057/ejis.2009.24.

A CONTROL THEORY PERSPECTIVE ON AGILE METHODOLOGY USE AND CHANGING USER REQUIREMENTS

Maruping, L.M., Venkatesh, V., and Agarwal, R. “A Control Theory Perspective on Agile Methodology Use and Changing User Requirements,” Information Systems Research (20:3), 2009, 377-399. https://doi.org/10.1287/isre.1090.0238. 

OFFSHORE INFORMATION SYSTEMS PROJECT SUCCESS: THE ROLE OF SOCIAL EMBEDDEDNESS AND CULTURAL CHARACTERISTICS

Rai, A., Maruping, L.M., and Venkatesh, V. “Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics,” MIS Quarterly (33:3), 2009, 617-641. https://doi.org/10.2307/20650313. 

MODEL OF ACCEPTANCE WITH PEER SUPPORT: A SOCIAL NETWORK PERSPECTIVE TO UNDERSTAND EMPLOYEES' SYSTEM USE

Sykes, T.A., Venkatesh, V., and Gosain, S. “Model of Acceptance with Peer Support: A Social Network Perspective to Understand Employees’ System Use,” MIS Quarterly (33:2), 2009, 371-393. https://doi.org/10.2307/20650296. 

DISASTER RESPONSE IN HEALTH CARE: A DESIGN EXTENSION FOR ENTERPRISE DATA WAREHOUSE

Bala, H., Venkatesh, V., Venkatraman, S., Bates, J., and Brown, S.H. “Disaster Response in Health Care: A Design Extension for Enterprise Data Warehouse,” Communications of the ACM (52:1), 2009, 136-140. https://doi.org/10.1145/1435417.1435448. 

PREDICTING DIFFERENT CONCEPTUALIZATIONS OF SYSTEM USE: THE COMPETING ROLES OF BEHAVIORAL INTENTION, FACILITATING CONDITIONS, AND BEHAVIORAL EXPECTATION

Venkatesh, V., Brown, S.A., Maruping, L.M., and Bala, H. “Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation,” MIS Quarterly (32:3), 2008, 483-502. https://doi.org/10.2307/25148853. 

SIX STRATEGIES FOR ELECTRONIC MEDICAL RECORDS SYSTEMS

Venkatraman, S., Bala, H., Venkatesh, V., and Bates, J. “Six Strategies for Electronic Medical Records Systems,” Communications of the ACM (51:11), 2008, 140-144. https://doi.org/10.1145/1400214.1400243. 

TECHNOLOGY ACCEPTANCE MODEL 3 AND A RESEARCH AGENDA ON INTERVENTIONS

Venkatesh, V. and Bala, H. “Technology Acceptance Model 3 and a Research Agenda on Interventions,” Decision Sciences (39:2), 2008, 273-315. https://doi.org/10.1111/j.1540-5915.2008.00192.x. 

EXPECTATION CONFIRMATION: AN EXAMINATION OF THREE COMPETING MODELS

Brown, S.A., Venkatesh, V., Kuruzovich, J., and Massey, A.P. “Expectation Confirmation: An Examination of Three Competing Models,” Organizational Behavior and Human Decision Processes (105:1), 2008, 52-66. https://doi.org/10.1016/j.obhdp.2006.09.008. 

ASSIMILATION OF INTERORGANIZATIONAL BUSINESS PROCESS STANDARDS

Bala, H. and Venkatesh, V. “Assimilation of Interorganizational Business Process Standards,” Information Systems Research (18:3), 2007, 340-362. https://doi.org/10.1287/isre.1070.0134. 

ADOPTION OF INTERORGANIZATIONAL BUSINESS PROCESS STANDARDS IN BUSINESS-TO-BUSINESS INTEGRATION: AN EXPLORATORY STUDY

Venkatesh, V. and Bala, H. “Adoption of Interorganizational Business Process Standards in Business-to-Business Integration: An Exploratory Study,” Systèmes d'Information et Management (12:2), 2007, 53-78. https://doi.org/10.9876/sim.v12l2.205. 

ENTERPRISE ARCHITECTURE MATURITY: THE STORY OF THE VETERANS HEALTH ADMINISTRATION

Venkatesh, V., Bala, H., Venkatraman, S., and Bates, J. “Enterprise Architecture Maturity: The Story of the Veterans Health Administration,” MIS Quarterly Executive (6:2), 2007, 79-90.

DEAD OR ALIVE? THE DEVELOPMENT, TRAJECTORY, AND FUTURE OF TECHNOLOGY ADOPTION RESEARCH

Venkatesh, V., Davis, F.D., and Morris, M.G. “Dead or Alive? The Development, Trajectory and Future of Technology Adoption Research,” Journal of the Association for Information Systems (8:4), 2007, 267-286. https://doi.org/10.17705/1jais.00120.

WHERE TO GO FROM HERE? THOUGHTS ON FUTURE DIRECTIONS FOR RESEARCH ON INDIVIDUAL-LEVEL TECHNOLOGY ADOPTION WITH A FOCUS ON DECISION-MAKING

Venkatesh, V. “Where to go from Here? Thoughts on Future Directions for Research on Individual-level Technology Adoption with a focus on Decision Making,” Decision Sciences (37:4), 2006, 497-518. https://doi.org/10.1111/j.1540-5414.2006.00136.x. 

HOUSEHOLD TECHNOLOGY USE: INTEGRATING HOUSEHOLD LIFECYCLE AND THE MODEL OF ADOPTION OF TECHNOLOGY IN HOUSEHOLDS

Brown, S.A., Venkatesh, V., and Bala, H. “Household Technology Use: Integrating Household Life Cycle and the Model of Adoption of Technology in Households,” The Information Society (22:4), 2006, 205-218. https://doi.org/10.1080/01972240600791333. 

ROLE OF TIME IN SELF-PREDICTION OF BEHAVIOR

Venkatesh, V., Maruping, L.M., and Brown, S.A. “Role of Time in Self-prediction of Behavior,” Organizational Behavior and Human Decision Processes (100:2), 2006, 160-176. https://doi.org/10.1016/j.obhdp.2006.02.003. 

WEB AND WIRELESS SITE USABILITY: UNDERSTANDING DIFFERENCES AND MODELING USE

Venkatesh, V. and Ramesh, V. “Web and Wireless Site Usability: Understanding Differences and Modeling Use,” MIS Quarterly (30:1), 2006, 181-206. https://doi.org/10.2307/25148723. 

TURNING VISITORS INTO CUSTOMERS: A USABILITY-CENTRIC PERSPECTIVE ON PURCHASE BEHAVIOR IN ELECTRONIC CHANNELS

Venkatesh, V. and Agarwal, R. “Turning Visitors into Customers: A Usability-centric Perspective on Purchase Behavior in Electronic Channels,” Management Science (52:3), 2006, 367-382. https://doi.org/10.1287/mnsc.1050.0442. 

MODEL OF ADOPTION OF TECHNOLOGY IN HOUSEHOLDS: A BASELINE MODEL TEST AND EXTENSION INCORPORATING HOUSEHOLD LIFE CYCLE

Brown, S.A. and Venkatesh, V. “Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle,” MIS Quarterly (29:3), 2005, 399-426. https://doi.org/10.2307/25148690. 

GENDER AND AGE DIFFERENCES IN EMPLOYEE DECISIONS ABOUT NEW TECHNOLOGY: AN EXTENSION TO THE THEORY OF PLANNED BEHAVIOR

Morris, M.G., Venkatesh, V., and Ackerman, P.L. “Gender and Age Differences in Employee Decisions about New Technology: An Extension to the Theory of Planned Behavior,” IEEE Transactions on Engineering Management (52:1), 2005, 69-84. https://doi.org/10.1109/tem.2004.839967.

INDIVIDUAL REACTIONS TO NEW TECHNOLOGIES IN THE WORKPLACE: THE ROLE OF GENDER AS A PSYCHOLOGICAL CONSTRUCT

Venkatesh, V., Morris, M.G., Sykes, T.A., and Ackerman, P.L. “Individual Reactions to New Technologies in the Workplace: The Role of Gender as a Psychological Construct,” Journal of Applied Social Psychology (34:3), 2004, 445-467. https://doi.org/10.1111/j.1559-1816.2004.tb02556.x. 

TOWARD PREPROTOTYPE USER ACCEPTANCE TESTING OF NEW INFORMATION SYSTEMS: IMPLICATIONS FOR SOFTWARE PROJECT MANAGEMENT

Davis, F.D. and Venkatesh, V. “Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management,” IEEE Transactions on Engineering Management (51:1), 2004, 31-46. https://doi.org/10.1109/tem.2003.822468. 

UNDERSTANDING USABILITY IN MOBILE COMMERCE

Venkatesh, V., Ramesh, V., and Massey, A. “Understanding Usability in Mobile Commerce,” Communications of the ACM (46:12), 2003, 53-56. https://doi.org/10.1145/953460.953488. 

USER ACCEPTANCE OF INFORMATION TECHNOLOGY: TOWARD A UNIFIED VIEW

Venkatesh, V., Morris, M.G., Davis, G.B, and Davis, F.D. “User Acceptance of Information Technology: Toward a Unified View,” MIS Quarterly (27:3), 2003, 425-478. https://doi.org/10.2307/30036540. 

BRINGING NON-ADOPTERS ALONG: THE CHALLENGE FACING THE PC INDUSTRY

Brown, S.A. and Venkatesh, V. “Bringing Non-Adopters Along: The Challenge Facing the PC Industry,” Communications of the ACM (46:4), 2003, 76-80. https://doi.org/10.1145/641205.641208. 

TELECOMMUTING TECHNOLOGY IMPLEMENTATIONS: A WITHIN- AND BETWEEN-SUBJECTS LONGITUDINAL FIELD STUDY

Venkatesh, V. and Johnson, P. “Telecommuting Technology Implementations: A Within- and Between-subjects Longitudinal Field Study,” Personnel Psychology (55:3), 2002, 661-687. https://doi.org/10.1111/j.1744-6570.2002.tb00125.x. 

THE HIDDEN MINEFIELDS IN THE ADOPTION OF SALES FORCE AUTOMATION TECHNOLOGIES

Speier, C. and Venkatesh, V. “The Hidden Minefields in the Adoption of Sales Force Automation Technologies,” Journal of Marketing (66:3), 2002, 98-111. https://doi.org/10.1509/jmkg.66.3.98.18510. 

ASSESSING A FIRM'S WEB PRESENCE: A HEURISTIC EVALUATION PROCEDURE FOR THE MEASUREMENT OF USABILITY

Agarwal, R. and Venkatesh, V. “Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability,” Information Systems Research (13:2), 2002, 168-186. https://doi.org/10.1287/isre.13.2.168.84. 

USER ACCEPTANCE ENABLERS IN INDIVIDUAL DECISION-MAKING ABOUT TECHNOLOGY: TOWARD AN INTEGRATED MODEL

Venkatesh, V., Speier, C., and Morris, M.G. “User Acceptance Enablers in Individual Decision Making about Technology: Toward an Integrated Model,” Decision Sciences (33:2), 2002, 297-316. https://doi.org/10.1111/j.1540-5915.2002.tb01646.x. 

LEARNER OUTCOMES IN AN ASYNCHRONOUS DISTANCE EDUCATION ENVIRONMENT

Carswell, A.D. and Venkatesh, V. “Learner Outcomes in an Asynchronous Distance Education Environment,” International Journal of Human-Computer Studies (56:5), 2002, 475-494. https://doi.org/10.1006/ijhc.2002.1004. 

A LONGITUDINAL INVESTIGATION OF PERSONAL COMPUTERS IN HOMES: ADOPTION DETERMINANTS AND EMERGING CHALLENGES

Venkatesh, V. and Brown, S.A. “A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges,” MIS Quarterly (25:1), 2001, 71-102. https://doi.org/10.2307/3250959. 

A THEORETICAL EXTENSION OF THE TECHNOLOGY ACCEPTANCE MODEL: FOUR LONGITUDINAL FIELD STUDIES

Venkatesh, V. and Davis, F.D. “A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies,” Management Science (46:2), 2000, 186-204. https://doi.org/10.1287/mnsc.46.2.186.11926. 

DETERMINANTS OF PERCEIVED EASE OF USE: INTEGRATING CONTROL, INTRINSIC MOTIVATION, AND EMOTION INTO THE TECHNOLOGY ACCEPTANCE MODEL

Venkatesh, V. “Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model,” Information Systems Research (11:4), 2000, 342-365. https://doi.org/10.1287/isre.11.4.342.11872.

WHY DON'T MEN EVER STOP TO ASK FOR DIRECTIONS? GENDER, SOCIAL INFLUENCE, AND THEIR ROLE IN TECHNOLOGY ACCEPTANCE AND USAGE BEHAVIOR

Venkatesh, V. and Morris, M.G. “Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior,” MIS Quarterly (24:1), 2000, 115-139. https://doi.org/10.2307/3250981. 

A LONGITUDINAL FIELD INVESTIGATION OF GENDER DIFFERENCES IN INDIVIDUAL TECHNOLOGY ADOPTION DECISION-MAKING PROCESSES

Venkatesh, V., Morris, M.G., and Ackerman, P.L. “A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-making Processes,” Organizational Behavior and Human Decision Processes (83:1), 2000, 33-60. https://doi.org/10.1006/obhd.2000.2896. 

CREATING AN EFFECTIVE TRAINING ENVIRONMENT FOR ENHANCING TELEWORK

Venkatesh, V. and Speier, C. “Creating an Effective Training Environment for Enhancing Telework,” International Journal of Human-Computer Studies (52:6), 2000, 991-1005. https://doi.org/10.1006/ijhc.1999.0367. 

AGE DIFFERENCES IN TECHNOLOGY ADOPTION DECISIONS: IMPLICATIONS FOR A CHANGING WORK FORCE

Morris, M.G. and Venkatesh, V. “Age Differences in Technology Adoption Decisions: Implications for a Changing Work Force,” Personnel Psychology (53:2), 2000, 375-403. https://doi.org/10.1111/j.1744-6570.2000.tb00206.x. 

CREATION OF FAVORABLE USER PERCEPTIONS: EXPLORING THE ROLE OF INTRINSIC MOTIVATION

Venkatesh, V. “Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation,” MIS Quarterly (23:2), 1999, 239-260. https://doi.org/10.2307/249753. 

COMPUTER TECHNOLOGY TRAINING IN THE WORKPLACE: A LONGITUDINAL INVESTIGATION OF THE EFFECT OF MOOD

Venkatesh, V. and Speier, C. “Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood,” Organizational Behavior and Human Decision Processes (79:1), 1999, 1-28. https://doi.org/10.1006/obhd.1999.2837. 

A MODEL OF THE ANTECEDENTS OF PERCEIVED EASE OF USE: DEVELOPMENT AND TEST

Venkatesh, V. and Davis, F.D. “A Model of the Antecedents of Perceived Ease of Use: Development and Test,” Decision Sciences (27:3), 1996, 451-481. https://doi.org/10.1111/j.1540-5915.1996.tb00860.x. 

A CRITICAL ASSESSMENT OF POTENTIAL MEASUREMENT BIASES IN THE TECHNOLOGY ACCEPTANCE MODEL: THREE EXPERIMENTS

Davis, F.D. and Venkatesh, V. “A Critical Assessment of Potential Measurement Biases in the Technology Acceptance Model: Three Experiments,” International Journal of Human-Computer Studies (45:1), 1996, 19-45. https://doi.org/10.1006/ijhc.1996.0040.