Administrative and Leadership Roles

PhD Program Director, Information Systems Department, Walton College of Business, 2004-’09, 2011-’15

  • Balance program and departmental interests vis-à-vis college and university objectives
  • Manage PhD student GAs—assign students to balance faculty needs and student interests
  • Mentor PhD students
  • Oversight of weekly colloquium in fall and spring semesters; including visiting speaker series
  • Perform periodic and annual evaluations of PhD students
  • Led policy evaluation and changes to the PhD program in 2008-’09
  • Led benchmarking efforts and curricular changes to the PhD program in 2004-’05
  • Spearheaded the creation of an Information Systems Graduate Student Association in 2007

Director, MBA Consulting Program, Smith School of Business, 2002-’04

  • Worked closely with client companies to identify potential consulting projects
  • Scoped nearly 40 consulting projects from about 25-30 companies
  • Each client paid just under $10,000 as a fee to the school, thus raising nearly $400K for the school each year
  • Worked with school and departmental administration to run the program as a profit center
  • Organized MBA student teams of about 6 students per project to balance client needs, project demands, and student interests
  • Marshaled faculty members’ support to serve as advisors for projects

Undergraduate Program Coordinator, Department of Information Systems, [not named then] Smith School of Business, 1997-’98.

  • Advising students of a major that was growing rapidly at that time
  • Identified areas for curricular changes in subsequent years
  • Responsible for redesigning two key courses (programming and telecommunications)
Editorial Roles
  • Senior Editor, Journal of the AIS, starting July 2019.
  • Editorial Advisory Board Member, International Journal of Information Management, starting 2018.
  • Editorial Advisory Board Member, Journal of the AIS, starting 2016.
  • Editorial Board Member, Engaged Management ReView, starting 2014.
  • Editorial Advisory Board Member, Electronic Commerce Research, starting 2014.
  • Advisory Board Member, Oxford Research Encyclopedia of Business and Management, starting 2014.
  • Guest Editor, Journal of Operations Management, Special issue on IT, SCM and Services, 2010-’13. Sixty-two submissions were received and 13 were published in Volume 31, issue 6 in 2013.
  • Senior Editor, MIS Quarterly, 2012-’17.
  • Senior Editor, Information Systems Research, 2008-’11.
  • Senior Editor, AIS Transaction of Human-Computer Interaction, starting 2008.
  • Guest co-Senior Editor, Journal of the AIS, Special issue on Human-computer Interaction, 2008.
  • Guest Co-editor, Information Systems Frontiers of a special issue on “Adoption and Use of ICT in the Residential/Household Context,” 2007-’08.
  • Ad-hoc Senior Editor, Information Systems Research, 2006, 2007.
  • Ad-hoc Senior Editor, Journal of the AIS, starting 2006.
  • Ad-hoc Senior Editor, eService Journal, 2006-’10.
  • Associate Editor, Management Science, 2006-’08.
  • Associate Editor, Journal of the AIS, starting 2004-’08.
  • Associate Editor, Decision Sciences Journal, starting 2004.
  • Associate Editor, Information Systems Research, 2003-’07.
  • Associate Editor, MIS Quarterly, 2000-’03.
  • Associate Editor, International Conference on Information Systems, 2004, 2005, 2006, 2007.
  • Editorial Review Board Member, Organizational Behavior and Human Decision Processes, starting 2010.
  • Editorial Review Board Member, Production and Operations Management, starting 2007.
Presentations/Panels
  • Panel chair, “How to Build an Academic Career,” Decision Sciences International, [online], Nov 2020.
  • Panelist, “Data Science and Analytics: Back to the Future,” NOVA Information Management School’s 30th Year Celebrations, Lisbon, Portugal, Oct 2019.
  • Presentation, “Research, Teaching, and Service,” Center for Teaching Effectiveness,” Walton College of Business, University of Arkansas, Fayetteville, AR, Nov 2019.
  • Presentation, “Advice to Early Career Researchers: Random Thoughts,” University of Nottingham, Ningbo, China, May 2019.
  • Panelist, “Publishing in Top Journals,” Virginia Research Seminar Series, Fairfax, VA, Mar 2019.
  • Keynote, “Some Ingredients to a Successful Career—Random Thoughts,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
  • Keynote, “Some Ingredients to a Successful Career—Random Thoughts,” Doctoral Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
  • Panelist, “The Tenure and Promotion Process: What to Expect,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
  • Panelist, “Managing Research Grants as Part of Your Portfolio,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
  • Panelist, “The Publishing Game,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
  • Panelist, “Establishing and Managing a Research Pipeline: Maintaining a Set of Coherent Themes,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
  • Mentor, “Paper Development Workshop,” NOVA Information Management School, Lisbon, Portugal, Jul 2018.
  • Mentor, “Paper Development Workshop,” International Conference on Information Resource Management, Ningbo, China, Jun 2018.
  • Keynote, “Building and Sustaining a Research Program,” Doctoral Consortium, ACM SIGMIS Computers and People Research Conference, Niagara Falls, NY, 2018.
  • Panelist, “Leveraging Technology for Refugee Integration: How Can We Help?” International Conference on Information Systems, Dublin, Ireland, Dec 2016.
  • Keynote, “Strategies for Success as an Associate Professor,” Midcareer Faculty Consortium, International Conference on Information Systems, Fort Worth, TX, Dec 2015.
  • Keynote, “Building and Sustaining a Research Program—A Randomly Complied Top-ten List,” Doctoral Consortium, Pacific and Asia Conference on Information Systems, Singapore, Jul 2015. (also listed under book presentations)
  • Panelist, “Reflection and Looking Forward: A 25-Year Journey of Technology Adoption and Diffusion Research,” Workshop of Special Interest Group on Technology Adoption and Diffusion Research: International Conference on Information Systems, Auckland, New Zealand, Dec 2014.
  • Presentation, “Using Technology to Make a Difference in Rural India,” International Business and Cultural Association, University of Arkansas, Fayetteville, AR, Nov 2014.
  • Presentation, “The Power of Giving,” Walton College Dean’s Executive Advisory Board, Fayetteville, AR, Oct 2014.
  • Keynote, “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Junior Faculty Consortium, International Conference on Information Systems, Milan, Italy, Dec 2013.
  • Panelist, “What is an HCI Research Agenda for Social Networking Studies” SIGHCI Workshop, International Conference on Information Systems, Milan, Italy, Dec 2013.
  • Panelist, “Theory Development,” JAIS Theory Development Workshop, Milan, Italy, Dec 2013.
  • Keynote, “Building a Successful Research Career at the University of Arkansas,” New Faculty Orientation, University of Arkansas, Fayetteville, AR, Aug 2013.
  • Keynote, “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Doctoral Consortium, International Conference on Information Systems, Orlando, FL, Dec 2012.
  • Camp counselor, Doctoral Consortium, Pacific Asia Conference on Information Systems, Ho Chi Minh City, Vietnam, Jul 2012.
  • Keynote, “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Junior Faculty Consortium, International Conference on Information Systems, Shanghai, China, Dec 2011.
  • Camp counselor, Doctoral Consortium, Pacific Asia Conference on Information Systems, Brisbane,Australia, Jul 2011.
  • Workshop Counselor, Research Workshop, National Sun Yat-Sen University, Kaohsiung, Taiwan, Jun 2011.
  • Camp counselor, Junior Faculty Consortium, International Conference on Information Systems, St.Louis, MO, Dec 2010.
  • Panelist, “What was Learned at ACIS?” Australasian Conference on Information Systems, Brisbane, Australia, Dec 2010.
  • Expert group member, “Gender Issues and Technology,” United Nations, Paris, France, Sep 2010.
  • Presentation, “Advancement of Women in Rural India,” United Nations, Paris, France, Sep 2010.
  • Panelist on “Adoption and Diffusion Research: What Matters Next?” Workshop of Special Interest Group on Technology Adoption and Diffusion Research: International Conference on Information Systems, Phoenix, AZ, Dec 2009.
  • Panelist, “IS Research in Asia,” Information Systems Symposium, City University of Hong Kong, Jun 2009.
  • Panelist, “Theory Development,” Information Systems Symposium, City University of Hong Kong, Jun 2009.
  • “Building and Managing a Research Program,” McMaster University, May 2009.
  • “Managing a Research Program,” University of Utah, Apr 2009.
  • “Let’s Talk Research,” Australian National University, Jul 2008.
  • Panelist, “Publishing in Top-tier Journals,” Australian National University, Jul 2008.
  • Presentation, “Managing Research Projects,” Korea University, Jul 2008.
  • Panelist, “Managing Research Projects,” Information Systems SymposiumCity University of Hong Kong, Jun 2008.
  • Presentation, “Digital Divide in India,” Indo-American Association, Chennai, India, May 2008.
  • Special plenary session, “Cyberslacking,” Symposium on Cybercrimes and Insider Threats, Indian Bank Academy for Growth and Excellence, Chennai, India, May 2008.
  • Presentation, “Business Processes in Organizations,” SMOT, Chennai, India, May 2008.
  • Panel chair and panelist, “Building and Sustaining a Research Program,” OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, Aug 2007.
  • Panel chair and panelist, “Navigation the Review Process,” OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, Aug 2007.
  • Presentation, “Business Processes in Organizations,” Computer Society of India, Chennai, India, May 2007.
  • Panelist, “Theory Building,” JAIS Theory-building Workshop, Milwaukee, WI, Dec 2006.
  • Presentation, “Building and Sustaining a Research Program,” Decision Sciences International Conference Professional Development Workshop, San Antonio, TX, Nov 2006.
  • Panelist, “Publishing in JAIS: The Flagship Journal for the Association of Information Systems,” Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia, Jul 2006.
  • Panelist, “How to be a Successful IS Professor,” Pacific Asia Conference on Information Systems Doctoral Consortium, Kuala Lumpur, Malaysia, Jul 2006.
  • Presentation, “Building a Research Program,” Doctoral Consortium, Administrative Sciences Association of Canada Conference, Banff, Canada, Jun 2006.
  • Panelist, “Building a Successful Research Career,” Junior Faculty Consortium, International Conference on Information Systems, Las Vegas, NV, Dec 2005.
  • Panel moderator and panelist, “Does Technology Adoption Research Have a Future?” Decision Sciences International Conference, Boston, Nov 2004.
  • Panelist, “Addressing the IT Skills Crisis: Gender and the IT Profession,” International Conference on Information Systems, Brisbane, Australia, Dec 2000. [virtual participant]
Professional Activities
  • General Conference Chair, IFIP WG8.6 Working Conference, Trichy, India, 2020.
  • Coordinator, PhD course on “Theories in Business” for ICT University, Cameroon, Africa, Summer 2017.
  • Counselor, MIS Quarterly Reviewer Workshop, International Conference on Information Systems, Seoul, South Korea, Dec 2017.
  • Counselor, MIS Quarterly Reviewer Workshop, International Conference on Information Systems, Dublin, Ireland, Dec 2016.
  • Workshop Counselor, Information Systems Symposium, City University of Hong Kong, 2016.
  • Member, Advisory Committee, International Conference on Marketing, Technology and Society, Kozhikode, India, 2016.
  • Panelist, Hong Kong Research Assessment Exercise, Hong Kong Research Grants Council, Hong Kong, 2014. (evaluating over 150 papers, grant proposals and esteem submissions; attending a 4-daypanel session in Hong Kong).
  • Co-chair, Mini-conference on IT and Supply-chain Management, Decision Sciences International, San Diego, 2010.
  • Member, Expert Panel on Gender, Science and Technology, United Nations Women, UNESCO, Paris, 2010
  • Member, Organizing Committee, Third International Symposium on Information Systems, Jodhpur, India, 2009.
  • Co-program Chair, Pacific Asia Conference on Information Systems Doctoral Consortium, Hyderabad, India, 2009.
  • Workshop Counselor, Information Systems Symposium, City University of Hong Kong, 2009.
  • Co-chair, General Topics, International Conference on Information Systems, Paris, 2008.
  • Member, Organizing Committee, Second International Symposium on Information Systems, Hyderabad, India, 2008.
  • Workshop Counselor, Information Systems Symposium, City University of Hong Kong, 2008.
  • Expert Advisory Panel on Research, Hong Kong Polytechnic University, 2008.
  • Panelist, Innovation and Organizational Change Program, National Science Foundation, 2007-’09.
  • Camp Counselor, OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, 2007.
  • Camp Counselor, Doctoral Consortium, Americas Conference on Information Systems, Keystone, CO, 2007.
  • Member, Organizing Committee, First International Symposium on Information Systems, Hyderabad, India, 2007.
  • Roundtable Leader, JAIS Theory-building Workshop, Milwaukee, 2006.
  • Member, Organizing Committee, First International Symposium on Information Systems, Hyderabad, India, 2006.
  • Camp Counselor, Decision Sciences International Conference Doctoral Consortium, San Antonio, TX, 2006.
  • Faculty Advisor, Doctoral Consortium Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia, 2006.
  • Roundtable Leader, JAIS Theory-building Workshop, Las Vegas, NV, 2005.
  • Camp Counselor, International Conference on Information Systems Junior Faculty Consortium, 2005.
  • Co-leader, Roundtable discussion (on three papers) at the Journal of the AIS Theory-building Workshop, International Conference on Information Systems, 2006.
  • Member, Senior Scholars Panel, Decision Sciences International Conference Doctoral Consortium, 2005.
  • Camp Counselor, Decision Sciences International Conference Doctoral Consortium, 2005.
  • Co-chair, Information Systems Track, Decision Sciences International Conference, 2005.
  • Member, Panel on “Building Successful Collaborations,” PhD Project Information Systems Doctoral Students Association Annual Conference, Omaha, 2005.
  • Member, Program Committee, Gordon B. Davis Symposium, University of Minnesota, 2005.
  • Member, Program Committee, Human-Computer Interaction Workshop, International Conference on Information Systems, 2003, 2004, 2005.
  • MIS Quarterly’s “Reviewer of the Year” in 1999.
  • Ad-hoc Reviewer: Management Science (1995-present), Information Systems Research (1996-present), MIS Quarterly (1994-present), Organizational Behavior and Human Decision Processes (2001-present), Decision Sciences (1997-present), Database (1999-present), Personnel Psychology (2000-present), IEEE Transactions on Engineering Management (1998-present), Journal of the Academy of Marketing Science (2006-present), Communications of the ACM (1999-present), International Journal of Human-Computer Studies (1999-present), European Journal of InformationSystems (2000-present), Information Technology and Engineering Management (2005-present), Journal of Business Venturing (2000-present), Journal of Management (2000-present), Journal of Interactive Marketing (2001-present), OMEGA (2001-present), Science, Technology, and Human Values (2001-present), International Conference on Information Systems (1995-present), AMCIS (1997-present), Hawaii International Conference on System Sciences (1998-present)
  • Member: Association for Information Systems, Decision Sciences Institute, INFORMS.
Campus Activities: University
  • Member, University Distinguished Professor Evaluation Committee, University of Arkansas, 2018-present.
  • Member, University Conflict of Interest Committee, University of Arkansas, 2018-present.
  • Faculty Advisor, Information Systems Graduate Student Association, 2006-’08; facilitated the creation of this student organization and ongoing activities include mentoring students and providing guidance on the association’s activities.
  • Faculty Advisor, Hindu Student Council, starting 2007; facilitated the creation of this student organization and ongoing activities include mentoring students and providing guidance on the association’s activities.
  • Member, University Judicial Board, University of Arkansas, 2005-present.
  • Member, University Medal Selection Committee, University of Maryland, 2003.
  • Member, University Senate CORE Committee, University of Maryland, 2002-’03.
  • Member, Roberta Ma Scholarship Committee, University of Maryland, 2001.
Campus Activities: School
  • Member, Promotion and Tenure Review Committee, Walton College of Business, University of Arkansas, 2014-’17.
  • Member, Teaching Committee, Walton College of Business, starting Fall 2009.
  • Chair, PhD Program Committee, Walton College of Business, 2013-’15.
  • Member, PhD Program Committee, Walton College of Business, 2004-’09, 2011-’13.
  • Member, Diversity Taskforce, Walton College of Business, 2006-’07.
  • Member, Awards Committee, Walton College of Business, 2005-’11.
  • Member, Smith School Undergraduate Review Committee, 2001-’02.
  • Member, Smith School Teaching Enhancement Committee, 2001-’02.
  • Faculty Advisor, Information Systems Society, Smith School of Business, 1998-’00.
Campus Activities: Department
  • Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2019-’20.
  • Chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2018-’19.
  • Member, Masters Program Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2017-’present.
  • Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2017-’18.
  • Member, Promotion and Tenure Review Committee, Logistics and Supply Chain Department, Walton College of Business, University of Arkansas, 2017-’18.
  • Member, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, University of Arkansas, 2017-’18. (search successful)
  • Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2016-’17.
  • Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2015-’16.
  • Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2014-’15.
  • Member, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, 2015-’16. (search successful)
  • Chair, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, 2013-’14. (search successful)
  • Chair, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, 2013-’14. (search successful)
  • Chair, Promotion and Tenure Review Committee (evaluating promotions to Associate Professor), Information Systems Department, Fall 2013.
  • Director, Information Systems PhD Program, Walton College of Business, 2004-’09, 2011-’15.
  • Chair, PhD Program Committee, Information Systems Department, Walton College of Business, 2004-’09, 2011-’15.
  • Chair, Faculty Performance Review Committee, Information Systems Department, Walton College of Business, 2010-’13.
  • Chair, Visiting Assistant Professor Search Committee, Information Systems Department, Walton College of Business, 2013. (search successful)
  • Member, Clinical Faculty Member Search Committee, Information Systems Department, Walton College of Business, 2013. (search successful)
  • Member, Administrative Assistant Search Committee, Information Systems Department, Walton College of Business, 2013. (search successful)
  • Member, Administrative Assistant Search Committee, Information Systems Department, Walton College of Business, 2012. (search successful)
  • Chair, Faculty Search Committee, Information Systems Department, Walton College of Business, 2011-’12. (search successful)
  • Chair, Visiting Assistant Professor Search Committee (2 positions), Information Systems Department, Walton College of Business, 2011. (search successful)
  • Chair, Junior Faculty Review Committee (3rd year review), Information Systems Department, Walton College of Business, 2010-’11.
  • Member, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, 2010-’11. (search successful)
  • Member, PhD Program Committee, Information Systems Department, Walton College of Business, 2009-’11.
  • Chair, Visiting Assistant Professor Search Committee, Information Systems Department, Walton College of Business, 2010. (search successful)
  • Member, Faculty Performance Review Committee, Information Systems Department, Walton College of Business, 2009.
  • Member, Faculty Search Committee, Information Systems Department, Walton College of Business, 2007-’08. (search successful)
  • Chair, Diversity Committee, Information Systems Department, Walton College of Business, 2006-’07.
  • Member, Department Chair Search Committee, Information Systems Department, Walton College of Business, 2006-’07. (search successful)
  • Member, Promotion and Tenure Review Committee (evaluating promotions to Associate Professor and Professor), Information Systems Department, Fall 2006.
  • Chair, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, 2005-’06. (search successful)
  • Co-chair, Promotion and Tenure Review Committee (evaluating promotions to Professor), Information Systems Department, Fall 2005.
  • Member, Promotion and Tenure Review Committee (evaluating promotions to Associate Professor), Information Systems Department, Fall 2005.
  • Coordinator, Information Systems Department Speaker Series, Walton College of Business, 2004-’09.
  • Chair, .NET Committee, Department of Decision and Information Technologies, Smith School of Business, 2003.
  • Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 2002-’03. (search successful)
  • Member, Publication Policy Committee, Department of Decision and Information Technologies, Smith School of Business, 2001-’02.
  • Member, UG IS Survey Course Taskforce, Department of Decision and Information Technologies, Smith School of Business, 2002.
  • Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 2001-’02. (search successful)
  • Chair, Departmental Undergraduate Program Committee, Smith School of Business, 2000-’01.
  • Coordinator, Departmental Seminar/Workshop Series, Smith School of Business, 2000-’01.
  • Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1999-’00. (search successful)
  • Member, Teaching Professor Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1999-’00. (search successful)
  • Member, Undergraduate Curriculum Revision Committee, Department of Decision and Information Technologies, Smith School of Business, 1998-’00.
  • Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1998-’99. (search successful)
  • Member, Teaching Professor Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1998-’99. (search successful)
  • Faculty Advisor, Information Systems Society, Smith School of Business, 1998-’00.
  • Member, Departmental Taskforce, Doctoral Program Review, Smith School of Business, Fall 1998.
  • Chair, Departmental Taskforce, Undergraduate Program Review, Smith School of Business, Fall 1998.
  • Member, Faculty Search Committee, Department of Information Systems, [not named then] Smith School of Business, 1997-’98.
  • Coordinator, Departmental Workshop Series, Department of Information and Decision Sciences, Carlson School of Management, University of Minnesota, 1995-’96.