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Viswanath Venkatesh, who completed his PhD at the University of Minnesota in 1997, is a Distinguished Professor and the first holder of the George and Boyce Billingsley Chair in Information Systems at the Walton College of Business, University of Arkansas, where he has been since June 2004. Prior to joining Arkansas, he was on the faculty at the University of Maryland. In addition to presenting his work at universities across the world, he has held visiting appointments at universities around the world. He is widely regarded as one of the most influential scholars in business and economics, both in terms of premier journal publications and citations. He is a Fellow of the Association of Information Systems (AIS) and the Information Systems Society, INFORMS.
His research focuses on understanding the diffusion of technologies in organizations and society. For over a decade, he has worked with several companies and government agencies, and has rigorously studied real-world phenomena. His favorite project focuses on rural India and improving the quality of life of the poorest of the poor—which has led to premier journal publications that he has presented in various forums including at the United Nations. The sponsorship of his research has been about US$10M. His work has appeared in leading journals in human-computer interaction, information systems, organizational behavior, psychology, marketing, medical informatics, and operations management including Management Science, MIS Quarterly (MISQ), Information Systems Research (ISR), Organizational Behavior and Human Decision Processes (OBHDP), Journal of Marketing, Personnel Psychology, Production and Operations Management (POM), Journal of the American Medical Informatics Association, Decision Sciences Journal (DSJ), and International Journal of Human-Computer Studies. He is one of only two scholars to have published 20 or more papers in MIS Quarterly. Over the most recent 5-, 10-, and 15-year periods (e.g., 2012-’16, 2007-’16, 2002-’16), he has been the most productive in terms of publications in the premier journals in information systems (i.e., ISR and MISQ).
His articles have been cited about 67,000 times and about 17,000 times as per Google Scholar and Web of Science, respectively. In 2014, he was recognized by Thomson Reuters as one of only 95 high-impact scholars in business and economics (highlycited.com), based on publications from 2000 to 2012. Apart from this, several sources have named him among the most-cited in information systems, management and business in general. His papers are among the most cited in the respective journals: ISR (2000), DSJ (1996), MISQ (2003), and Management Science (2000). His MISQ (2012) was in the top-10 most-cited papers, published from 2011-2015, as per Google Scholar. In 2012, his DSJ (2008) was among the 50 papers to receive Emerald’s Citations of Excellence award—in 2014, this paper was selected to be among only 35 most-cited papers across 15 years of this award. In 2016, his MISQ (2013) paper was selected to be among the 50 papers to receive Emerald’s Citations of Excellence award. In 2017, his Journal of Operations Management (2012) paper was selected for the Ambassador award for citations over a 5-year period. In 2008, his MISQ (2003) paper was identified as a current classic by Science Watch (a Thomson Reuters’ service) and since 2009, it is the most influential article in one of the four Research Front Maps in business and economics.
He has taught a wide variety of undergraduate, MBA, exec MBA, PhD, and executive courses. Student evaluations have rated him to be among the best instructors at the various institutions, and he has received teaching awards at the school and university levels. He has performed extensive administration and service. At Arkansas, he served as the director of the information systems PhD program for two terms (2004-’09; 2011-’15), with the latter term including him serving as chair of the Walton College PhD committee. During his term as director, he led a transformational effort that produced the top-two most-productive information systems assistant professors graduating since 2000—Sykes and Bala (Chen et al. 2015, Communications of the AIS). At Maryland, he was the Director of the MBA Consulting Program and led undergraduate curriculum revision efforts. He has served on several committees at the university, school and department levels. In 2009, he launched an IS research rankings web site, affiliated with the Association for Information Systems (AIS), that has received many accolades from the academic community including AIS’ Technology Legacy Award. He is currently a Senior Editor (SE) at MISQ and AIS Transactions on Human-Computer Interaction. From 2008 to 2011, he served as an SE at ISR. He is serving and/or has served in various other editorial roles at Management Science, MISQ, ISR, Journal of AIS, POM, OBHDP, and DSJ. MISQ named him “Reviewer of the Year” in 1999.