All Papers

Venkatesh, V. and Goyal, S. “Challenging the Linearity Assumption: Impact of an Enterprise System Implementation on Job Outcomes,” Journal of…

Haag, S., Eckhardt, A., and Venkatesh, V. “Deviant Affordances: When Tensions, Deadlocks and Noncompliance Generate Performance,” MIS Quarterly, 2023, forthcoming.…

Raman, R., Aljafari, R., Venkatesh, V., and Richardson, V. “Mixed-Methods Research in the Age of Analytics, an Exemplar Leveraging Sentiments…

Venkatesh, V., Speier-Pero, C., and Schuetz, S.W. “Why Do People Shop Online? A Comprehensive Framework of Consumers’ Online Shopping Intentions…

Hoehle, H., Venkatesh, V., Brown, S.A., Tepper, B., and Kude, T.C. “Impact of Customer Compensation Strategies on Outcomes and the…

Venkatesh, V., Davis, F.D., and Zhu, Y. “A Cultural Contingency Model of Knowledge Sharing and Job Performance,” Journal of Business…

Blut, M., Chong, A.Y.L., Tsiga, Z., and Venkatesh, V. “Meta-analysis of the Unified Theory of Acceptance and Use of Technology…

Vaithilingam, S., Nair, M., Macharia, M., and Venkatesh, V. “Mobile Communication and Use Behavior of the Urban Poor in a…

Maruping, L.M., Rai, A., Aljafari, R., and Venkatesh, V. “Overcoming Cross-Organizational Barriers to Success in Offshore Projects,” Industrial Management &…

Schuetz, S.W., Sykes, T.A., and Venkatesh, V. “Combating COVID-19 Fake News on Social Media through Fact Checking: Antecedents and Consequences,”…

Ashraf, A.R., Thongpapanl, N.T., Anwar, A., Lapa, L., and Venkatesh, V. “Perceived Values and Motivations Influencing M-Commerce Use,” International Journal…

Venkatesh, V., Hoehle, H., Aloysius, J.A., and Nikkhah, H. “Being at the Cutting Edge of Online Shopping: Role of Recommendations…

Kuruzovich, J., Paczkowski, W., Golden, T., Goodarzi, S., and Venkatesh, V. “Telecommuting and Job Outcomes: A Moderated Mediation Model of…

Venkatesh, V., Ganster, D.C., Schuetz, S.W., and Sykes, T.A. “Risks and Rewards of Conscientiousness During the COVID-19 Pandemic,” Journal of…

Büttgen, M., Dicenta, J., Spohrer, K., Venkatesh, V., Raman, R., Hoehle, H., Keyser, A.D., Verbeeck, C., Zwienenberg, T.J., Jørgensen, K.P.,…

Chen, Y., Aljafari, R., Xiao, B., and Venkatesh, V. “Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese…

Hoehle, H., Wei, J., Schuetz, S., and Venkatesh, V. “User Compensation as a Data Breach Recovery Action: A Methodological Replication…

Venkatesh, V., Sykes, T. A., Aljafari, R., and Poole, M. S. “The Future Is Now: Calling for a Focus on…

Venkatesh, V. “Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT,” Annals of Operations Research (308), 2022,…

Rikken, O. K., Janssen, M. F. W. H. A., Roosenboom-Kwee, Z., Büttgen, M., Dicenta, J., Spohrer, K., Venkatesh, V., Raman,…

Chan, F. K. Y., Thong, J. Y. L., Brown, S. A., and Venkatesh, V. “Service Design and Citizen Satisfaction with…

Bala, H., Venkatesh, V., Ganster, D.C. and Rai, A. "How Does an Enterprise System Implementation Change Interpersonal Relationships in Organizations,"…

Baiyere, A. Topi, H., Venkatesh, V., Wyatt, J., and Donnellan, B. "The Internet of Things (IoT): A Research Agenda for…

Maruping, L.M., Venkatesh, V., Thong, J.Y.L., and Zhang, X. “A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency…

Venkatesh, V. “Impacts of COVID-19: A Research Agenda to Support People in Their Fight,” International Journal of Information Management (55), 2020,…

Venkatesh, V., Sykes, T.A., and Zhang, X. “ICT for Development in Rural India: A Longitudinal Study of Women’s Health Outcomes,” MIS…

Schuetz, S.W. and Venkatesh, V. “Blockchain, Adoption, and Financial Inclusion in India: Research Opportunities,” International Journal of Information Management (52), 2020, 101936.…

Schuetz, S.W. and Venkatesh, V. “Research Perspectives: The Rise of Human Machines: How Cognitive Computing Systems Challenge Assumptions of User-System…

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hoehle, H., and Spohrer, K. “How Agile Software Development Methods Reduce Work Exhaustion: Insights…

Aloysius, J.A., Arora, A., and Venkatesh, V. “Shoplifting in Mobile Checkout Settings: Cybercrime in Retail Stores,” IT & People (32:5), 2019, 1234-1261.…

Venkatesh, V., Sykes, T.A., Rai, A., and Setia, P. “Governance and ICT4D Initiative Success: A Longitudinal Field Study of Ten…

Venkatesh, V., Sykes, T.A., Chan, F.K.Y., Thong, J.Y.L., and Hu, P. “Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes,” MIS Quarterly (43:3),…

Ahmad, T., Aljafari, R., and Venkatesh, V. “The Government of Jamaica’s Electronic Procurement System: Experiences and Lessons Learned,” Internet Research (29:6), 2019,…

AbuJarour, S., Wiesche, M., Andrade, A. D., Fedorowicz, J., Krasnova, H., Olbrich, S., Tan, C-W., Urquhart, C., and Venkatesh, V.…

Hoehle, H., Aloysius, J.A., Goodarzi, S., and Venkatesh, V. “A nomological network of customers’ privacy perceptions: Linking artifact design to…

Venkatraman, S., Cheung, C.M.K, Lee, Z.W.Y., Davis, F.D., and Venkatesh, V. “The ‘Darth’ Side of Technology Use: An Inductively Derived…

Thongpapanl, N., Ashraf, A.R., Lapa, L., and Venkatesh, V. “Differential Effects of Consumers' Regulatory Fit on Trust, Perceived Value, and…

Zhang, X. and Venkatesh, V. “From Design Principles to Impacts: A Theoretical Framework and Research Agenda,” AIS Transactions on Human-Computer Interaction (10:2),…

Hoehle, H., Aloysius, J.A., Chan, F.K.Y., and Venkatesh, V. “Customers' Tolerance for Validation in Omnichannel Retail Stores: Enabling Logistics and…

Venkatesh, V., Rai, A., and Maruping, L.M. “Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control,” Information…

Aloysius, J.A., Hoehle, H., Goodarzi, S., and Venkatesh, V. “Big Data Initiatives in Retail Environments: Linking Service Process Perceptions to…

Venkatesh, V., Hoehle, H., and Aljafari, R. “A Usability Study of the Obamacare Website: Evaluation and Recommendations,” Government Information Quarterly (34:2), 2017,…

Windeler, J., Maruping, L.M., and Venkatesh, V. “Technical Systems Development Risk Factors: The Role of Empowering Leadership in Lowering Developers’…

Venkatesh, V., Shaw, J.D., Sykes, T.A., Wamba, F.S., and Macharia, M. “Networks, Technology, and Entrepreneurship: A Field Quasi-Experiment among Women…

Zhang, X. and Venkatesh, V. “A Nomological Network of Knowledge Management System Use: Antecedents and Consequences,” MIS Quarterly (41:4), 2017, 1275-1306. https://doi.org/10.25300/misq/2017/41.4.12…

Sykes, T.A. and Venkatesh, V. “Explaining Post-Implementation Employee System Use and Job Performance: Impacts of the Content and Source of…

Goode, S., Hoehle, H., Venkatesh, V., and Brown, S.A. “User Compensation as a Data Breach Recovery Action: An Investigation of…

Venkatesh, V., Windeler, J., Bartol, K.M., and Williamson, I.O. “Person-organization and Person-job Fit Perceptions of New IT Employees: Work Outcomes…

Venkatesh, V., Aloysius, J.A., Hoehle, H., and Burton, S. “Design and Evaluation of Auto-ID Enabled Shopping Assistance Artifacts in Customers’…

Bala, H. and Venkatesh, V. “Employees’ Reactions to IT-enabled Process Innovations in the Age of Data Analytics in Healthcare,” Business Process…

Maruping, L.M., Bala, H., Venkatesh, V., and Brown, S.A. “Going Beyond Intention: Integrating Behavioral Expectation into the Unified Theory of…

Bala, H., Venkatesh, V., Venkatraman, S., and Bates, J. “If the Worst Happens: Five Strategies for Developing and Leveraging Information…

Venkatesh, V., Bala, H., and Sambamurthy, V. “Implementation of an Information and Communication Technology in a Developing Country: A Multimethod…

Venkatesh, V., Brown, S.A., and Sullivan, Y.W. “Guidelines for Conducting Mixed-methods Research: An Extension and Illustration,” Journal of the AIS (17:7), 2016,…

Venkatesh, V., Rai, A., Sykes, T.A., and Aljafari, R. “Combating Infant Mortality in Rural India: Evidence from a Field Study…

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., and Hu, P.J.H. “Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles…

Bala, H. and Venkatesh, V. “Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes,” Management Science (62:1), 2016,…

Venkatesh, V., Thong, J.Y.L., and Xu, X. “Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road…

Hoehle, H., Aljafari, R., and Venkatesh, V. “Leveraging Microsoft’s Mobile Usability Guidelines: Conceptualizing and Developing Scales for Mobile Application Usability,” International…

Aloysius, J.A., Hoehle, H., and Venkatesh, V. “Exploiting Big Data for Customer and Retailer Benefits: A Study of Emerging Mobile…

Brown, S.A., Venkatesh, V., and Hoehle, H. “Technology Adoption Decisions in the Household: A Seven-model Comparison,” Journal of the Association for…

Maruping, L.M., Venkatesh, V., Thatcher, S., and Patel, P. “Folding Under Pressure or Rising to the Occasion? Perceived Time Pressure…

Hoehle, H. and Venkatesh, V. “Mobile Application Usability: Conceptualization and Instrument Development,” MIS Quarterly (39:2), 2015, 435-472. https://doi.org/10.25300/misq/2015/39.2.08 [su_spoiler title="View Abstract" style="fancy"]…

Hoehle, H., Zhang, X., and Venkatesh, V. “An Espoused Cultural Perspective to Understand Continued Intention to Use Mobile Applications: A…

Xu, X., Thong, J.Y.L., and Venkatesh, V. “Effects of ICT Service Innovation and Complementary Strategies on Brand Equity and Customer…

Venkatesh, V., Hoehle, H., and Aljafari, R. “A Usability Evaluation of the Obamacare Website,” Government Information Quarterly (31:4), 2014, 669-680. https://doi.org/10.1016/j.giq.2014.07.003 [su_spoiler…

Brown, S.A., Venkatesh, V., and Goyal, S. “Expectation Confirmation in Information Systems Research: A Test of Six Competing Models,” MIS Quarterly (38:3),…

Venkatesh, V., Sykes, T.A., and Venkatraman, S. “Understanding E-government Portal Use in Rural India: Role of Demographic and Personality Characteristics,” Information…

Sykes, T.A., Venkatesh, V., and Johnson, J.L. “Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks,” MIS…

Bala, H. and Venkatesh, V. “Changes in Employees' Job Characteristics during an Enterprise System Implementation: A Latent Growth Modeling Perspective,” MIS…

Zhang, X. and Venkatesh, V. “Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks,” MIS Quarterly (37:3), 2013,…

Venkatesh, V. and Sykes, T.A. “Digital Divide Initiative Success in Developing Countries: A Longitudinal Field Study in a Village in…

Setia, P., Venkatesh, V., and Joglekar, S. “Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service…

Venkatesh, V., Brown, S.A., and Bala, H. “Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems,” MIS…

Venkatesh, V. and Bala, H. “Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy,” Information Systems Research (23:4), 2012,…

Venkatesh, V. and Windeler, J.B. “Hype or Help? A Longitudinal Field Study of Virtual World Use for Team Collaboration,” Journal of…

Brown, S.A., Venkatesh, V., and Goyal, S. “Expectation Confirmation in Technology Use,” Information Systems Research (23:2), 2012, 474-487. https://doi.org/10.17705/1jais.00312 [su_spoiler title="View Abstract"…

Venkatesh, V., Chan, F.K.Y., and Thong, J.Y.L. "Designing E-government Services: Key Service Attributes and Citizens' Preference Structures," Journal of Operations Management (30:1-2),…

Venkatesh, V., Thong, J.Y.L., and Xin, X. "Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance…

Venkatesh, V., Zhang, X., and Sykes, T.A. “Doctors Do Too Little Technology: A Longitudinal Field Study of an Electronic Healthcare…

Zhang, X., Venkatesh, V., and Brown, S.A. “Designing Collaborative Systems to Enhance Team Performance,” Journal of the AIS (12:8), 2011, 556-584. https://doi.org/10.17705/1jais.00273…

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hu, P.J-H., and Brown, S.A. "Extending the Two-Stage Information Systems Continuance Model: Incorporating UTAUT…

Thong, J.Y.L., Venkatesh, V., Xu, X., Hong, S-J., and Tam, K.Y. “Consumer Acceptance of Personal Information and Communication Technology Services,” IEEE…

Sykes, T.A., Venkatesh, V., and Rai, A. “Explaining Physicians' Use of EMR Systems and Performance in the Shakedown Phase,” Journal of…

Venkatesh, V., Bala, H., and Sykes, T.A. “Impacts of Information and Communication Technology Implementations on Employees' Jobs in Service Organizations…

Brown, S.A., Dennis, A.R., and Venkatesh, V. “Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research,” Journal of MIS (27:2), 2010,…

Chan, F., Thong, J.Y.L., Venkatesh, V., Brown, S.A., Hu, P.J., and Tam, K.Y. “Modeling Citizen Satisfaction with Mandatory Adoption of…

Xu, X., Venkatesh, V., Tam, K.Y., and Hong, S. “Model of Migration and Use of Platforms: Role of Hierarchy, Current…

Magni, M., Taylor, M.S., and Venkatesh, V. "To Play or Not to Play: A Cross-temporal Investigation Using Hedonic and Instrumental…

Venkatesh, V. and Goyal, S. “Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis,” MIS Quarterly (34:2), 2010, 281-303. https://doi.org/10.2307/20721428…

Morris, M.G. and Venkatesh, V. “Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource Planning System Implementation,” MIS Quarterly (34:1),…

Rai, A., Venkatesh, V., Bala, H., and Lewis, M. “Transitioning to a Modular Enterprise Architecture: Drivers, Constraints, and Actions,” MIS Quarterly…

Venkatesh, V. and Zhang, X. “Unified Theory of Acceptance and Use of Technology: U.S. Vs. China," Journal of Global Information Technology…

Maruping, L.M., Zhang, X., and Venkatesh, V. “Role of Collective Ownership and Coding Standards in Coordinating Expertise in Software Project…

Maruping, L.M., Venkatesh, V., and Agarwal, R. “A Control Theory Perspective on Agile Methodology Use and Changing User Requirements,” Information Systems…

Rai, A., Maruping, L.M., and Venkatesh, V. “Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics,” MIS…

Sykes, T.A., Venkatesh, V., and Gosain, S. “Model of Acceptance with Peer Support: A Social Network Perspective to Understand Employees'…

Bala, H., Venkatesh, V., Venkatraman, S., Bates, J., and Brown, S.H. “Disaster Response in Health Care: A Design Extension for…

Venkatesh, V., Brown, S.A., Maruping, L.M., and Bala, H. “Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral…

Venkatraman, S., Bala, H., Venkatesh, V., and Bates, J. “Six Strategies for Electronic Medical Records Systems,” Communications of the ACM (51:11), 2008,…

Venkatesh, V. and Bala, H. “Technology Acceptance Model 3 and a Research Agenda on Interventions,” Decision Sciences (39:2), 2008, 273-315. https://doi.org/10.1111/j.1540-5915.2008.00192.x [Ranked among…

Brown, S.A., Venkatesh, V., Kuruzovich, J., and Massey, A.P. “Expectation Confirmation: An Examination of Three Competing Models,” Organizational Behavior and Human…

Bala, H. and Venkatesh, V. “Assimilation of Interorganizational Business Process Standards,” Information Systems Research (18:3), 2007, 340-362. https://doi.org/10.1287/isre.1070.0134 [su_spoiler title="View Abstract" style="fancy"]…

Venkatesh, V. and Bala, H. “Adoption of Interorganizational Business Process Standards in Business-to-Business Integration: An Exploratory Study,” Systemes d'Information et Management (12:2),…

Venkatesh, V., Bala, H., Venkatraman, S., and Bates, J. “Enterprise Architecture Maturity: The Story of the Veterans Health Administration,” MIS Quarterly…

Venkatesh, V., Davis, F.D., and Morris, M.G. “Dead or Alive? The Development, Trajectory, and Future of Technology Adoption Research,” Journal of…

Venkatesh, V. “Where to go from Here? Thoughts on Future Directions for Research on Individual-level Technology Adoption with a focus…

Brown, S.A., Venkatesh, V., and Bala, H. “Household Technology Use: Integrating Household Lifecycle and the Model of Adoption of Technology…

Venkatesh, V., Maruping L.M., and Brown, S.A. “Role of Time in Self-prediction of Behavior,” Organizational Behavior and Human Decision Processes (100:2), 2006,…

Venkatesh, V. and Ramesh, V. “Web and Wireless Site Usability: Understanding Differences and Modeling Use,” MIS Quarterly (30:1), 2006, 181-206. https://doi.org/10.2307/25148723 [su_spoiler…

Venkatesh, V. and Agarwal, R. “Turning Visitors into Customers: A Usability-Centric Perspective on Purchase Behavior in Electronic Channels,” Management Science (52:3), 2006,…

Brown, S.A. and Venkatesh, V. “Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household…

Morris, M.G., Venkatesh, V., and Ackerman, P.L. “Gender and Age Differences in Employee Decisions About New Technology: An Extension to…

Venkatesh, V., Morris, M.G., Sykes, T.A., and Ackerman, P.L. “Individual Reactions to New Technologies in the Workplace: The Role of…

Davis, F.D. and Venkatesh, V. “Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management,” IEEE Transactions…

Venkatesh, V., Ramesh, V., and Massey, A. “Understanding Usability in Mobile Commerce,” Communications of the ACM (46:12), 2003, 53-56. https://doi.org/10.1145/953460.953488 [su_spoiler title="View…

Venkatesh, V., Morris, M.G., Davis, G.B, and Davis, F.D. "User Acceptance of Information Technology: Toward a Unified View," MIS Quarterly (27:3), 2003,…

Brown, S.A. and Venkatesh, V. “Bringing Non-Adopters Along: The Challenge Facing the PC Industry,” Communications of the ACM (46:3), 2003, 76-80. https://doi.org/10.1145/641205.641208…

Venkatesh, V. and Johnson, P. “Telecommuting Technology Implementations: A Within- and Between-Subjects Longitudinal Field Study,” Personnel Psychology (55:3), 2002, 661-687. https://doi.org/10.1111/j.1744-6570.2002.tb00125.x [Nominated…

Speier, C. and Venkatesh, V. “The Hidden Minefields in the Adoption of Sales Force Automation Technologies,” Journal of Marketing (66:3), 2002, 98-111.…

Agarwal, R. and Venkatesh, V. “Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability,” Information Systems…

Venkatesh, V., Speier, C., and Morris, M.G. “User Acceptance Enablers in Individual Decision-Making about Technology: Toward an Integrated Model,” Decision Sciences (33:2),…

Carswell, A.D. and Venkatesh, V. “Learner Outcomes in an Asynchronous Distance Education Environment,” International Journal of Human-Computer Studies (56:5), 2002, 475-494. https://doi.org/10.1111/j.1540-5915.2002.tb01646.x…

Venkatesh, V. and Brown, S.A. “A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges,” MIS Quarterly (25:1), 2001,…

Venkatesh, V. and Davis, F.D. “A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies,” Management Science (46:2), 2000, 186-204. https://doi.org/10.1287/mnsc.46.2.186.11926…

Venkatesh, V. “Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model,” Information Systems…

Venkatesh, V. and Morris, M.G. “Why Don’t Men Ever Stop to Ask For Directions? Gender, Social Influence, and Their Role…

Venkatesh, V., Morris, M.G., and Ackerman, P.L. “A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-Making Processes,” Organizational…

Venkatesh, V. and Speier, C. “Creating an Effective Training Environment for Enhancing Telework,” International Journal of Human-Computer Studies (52:6), 2000, 991-1005. https://doi.org/10.1006/ijhc.1999.0367…

Morris, M.G. and Venkatesh, V. “Age Differences in Technology Adoption Decisions: Implications for a Changing Work Force,” Personnel Psychology (53:2), 2000, 375-403.…

Venkatesh, V. “Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation,” MIS Quarterly (23:2), 1999, 239-260. https://doi.org/10.2307/249753 [su_spoiler title="View Abstract"…

Venkatesh, V. and Speier, C. “Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood,” Organizational Behavior…

Venkatesh, V. and Davis, F.D. “A Model of the Antecedents of Perceived Ease of Use: Development and Test,” Decision Sciences (27:3), 1996,…

Davis, F.D. and Venkatesh, V. “A Critical Assessment of Potential Measurement Biases in the Technology Acceptance Model: Three Experiments,” International Journal…