The ‘Darth’ Side of Technology Use: An Inductively Derived Typology of Cyberdeviance

Venkatraman, S., Cheung, C.M.K, Lee, Z.W.Y., Davis, F.D., and Venkatesh, V. “The ‘Darth’ Side of Technology Use: An Inductively Derived Typology of Cyberdeviance,” Journal of Management Information Systems (35:4), 2018, 1060-1091.

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Cyberdeviance, intentional use of information technology (IT) in the workplace that is contrary to the explicit and implicit norms of the organization and that threatens the well-being of the organization and/or its members, is an important research stream that has gained attention in academia and industry. Prior studies have treated different forms of cyberdeviance as different phenomena, resulting in a lack of a collective underlying conceptualization of cyberdeviance. This work inductively and empirically derives a typology of cyberdeviance with 439 respon-dents across three phases. Our results suggest that cyberdeviance varies along 3 dimensions: cyberdeviant behaviors that are minor versus serious; cyberdeviant behaviors that target individuals versus organizations; and cyberdeviant behaviors that require low versus high technical skill. We thus provide a comprehensive framework that fosters a logical linkage of various research programs related to cyberdeviance to guide future research investigation. The typology will help man-agers to distinguish different cyberdeviant behaviors and implement suitable inter-ventions depending on the behavior.
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