Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood

Venkatesh, V. and Speier, C. “Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood,” Organizational Behavior and Human Decision Processes (79:1), 1999, 1-28.

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How does a person’s mood during technology training influence motivation, intentions, and, ultimately, usage of the new technology? Do these mood effects dissipate or are they sustainable over time? A repeated-measures field study (n = 316) investigated the effect of mood on employee motivation and intentions toward using a specific computer technology at two points in time: immediately after training and 6 weeks after training. Actual usage behavior was assessed for 12 weeks after training. Each individual was assigned to one of three mood treatments: positive, negative, or control. Results indicated that there were only short-term boosts in intrinsic motivation and intention to use the technology among individuals in the positive mood intervention. However, a long-term lowering of intrinsic motivation and intention was observed among those in the negative mood condition.
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