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Gender
and Age in Technology Adoption and Usage Decisions: Toward the
Emergence of a Unisex Work Force |
M.
G. Morris, V. Venkatesh, and P. L. Ackerman
IEEE Transactions on Engineering Management, 52, 2005, 69-84.
This research extends the theory of planned behavior by incorporating
gender and age as moderators of user perceptions and individual
adoption and sustained use of technology in the workplace. Individual
reactions and technology use behavior were studied over a six-month
period among 342 workers being introduced to a new software technology
application. While previous studies in the literature have reported
gender or age differences separately, the pattern of results from
the study reported here indicated that gender effects in individual
adoption and use of technology differed based on age. Specifically,
gender differences in technology perceptions became more pronounced
among older workers, but a unisex pattern of results emerged among
younger workers. The theory and empirical results are also discussed
in relation to the widely employed technology acceptance model.
The results from this study suggest that old stereotypes that portray "technology" as
a male-oriented domain may be disappearing; particularly among
younger workers. In light of these findings, theoretical implications
for researchers and practical suggestions for managers are discussed.
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