V.
Venkatesh, L.M. Maruping, and S.A. Brown
Organizational
Behavior and Human Decision Processes, 100,
2006, 160-176.
This paper examines three specific manifestations of time—anticipation
(proximal vs. distal), prior experience with the behavior, and frequency
(episodic vs. repeat)—as key contingencies affecting the predictive
validity of behavioral intention, perceived behavioral control, and behavioral
expectation in predicting behavior. These three temporal contingencies
are examined in two longitudinal field studies: (1) study 1—a 6-month
study of PC purchase behavior among 861 households and (2) study 2—a
12-month study among 321 employees in the context of a new technology
implementation in an organization. In study 1, where the episodic behavior
of PC purchase was examined, we found that increasing anticipation (i.e.,
more distal) weakened the relationship between behavioral intention and
behavior and strengthened the relationship between behavioral expectation
and behavior. In contrast, increasing experience strengthened the relationship
between behavioral intention and behavior and weakened the relationship
between behavioral expectation and behavior. In study 2, where the repeat
behavior of technology use was examine, we found two significant three-way
interactions—(1) the relationship between behavioral intention
and behavior is strongest when anticipation is low (i.e., proximal) and
experience is high; and (2) the relationship between behavioral expectation
and behavior is strongest when anticipation is high (i.e., distal) and
experience is low.
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