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Digital Divide Initiative Success in Developing Countries: A
Longitudinal Field Study |
Venkatesh, V. and Sykes, T.A.
Information
Systems Research (forthcoming)
Digital divide initiatives in developing countries are an important avenue
for the socio-economic advancement of those countries. Yet, little research
has focused on understanding the success of such initiatives. We develop a
model of technology use and economic outcomes of digital divide initiatives
in developing countries. We use social networks as the guiding theoretical
lens as it is well-suited to this context given the low literacy, high
poverty, high collectivism and an oral tradition of information
dissemination in developing countries. We test our model with longitudinal
data gathered from 210 families in a rural village in India in the context
of a digital divide initiative. As theorized, we found that the social
network constructs contributed significantly to explanation of technology
use (R2 = .39). Also, as we predicted, technology use partially
mediated the effect of social network constructs on economic outcomes
(R2 = .47). We discuss implications for theory and practice.
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