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Computer
Technology Training in the Workplace: A Longitudinal Investigation
of the Effect of Mood |
V.
Venkatesh and C. Speier
Organizational Behavior and Human Decision Processes, 79, 1999, 1-28.
How does a person's mood during technology training influence motivation,
intentions, and, ultimately, usage of the new technology? Do these
mood effects dissipate or are they sustainable over time? A repeated-measures
field study (n = 316) investigated the effect of mood on employee
motivation and intentions toward using a specific computer technology
at two points in time: immediately after training and 6 weeks after
training. Actual usage behavior was assessed for 12 weeks after
training. Each individual was assigned to one of three mood treatments:
positive, negative, or control. Results indicated that there were
only short-term boosts in intrinsic motivation and intention to
use the technology among individuals in the positive mood intervention.
However, a long-term lowering of intrinsic motivation and intention
was observed among those in the negative mood condition.
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